Africa Global Logistics Uganda

Transportation + 2 more

Customer Service Officer (Imports)- Apprenticeship

Job details

Contract Type

Description

Profile

  • Recent graduates (Diploma or Bachelor's)

  • Individuals at the start of their careers seeking hands-on experience

  • Individuals passionate about logistics and operations

Responsibilities
  • The Customer Service Apprentice supports the end-to-end processing of operational files by creating, updating and tracking shipments in the business software while ensuring all required documentation is complete and accurate.
  • They coordinate actions across internal teams and stakeholders in line with SOPs, following up on customs, transport and delivery processes under supervision.
  • The role also includes basic financial and documentation checks, with escalation of discrepancies and operational issues to management.


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