Published
Profession
Industry
Seniority
Customer support, client care Jobs in Uganda
5
jobs
A Sports Betting Company in Africa
Head Of Customer Experience (Uganda)
Kampala, Uganda
I&M Bank
Relationship Manager - High Networth Individuals (HNI)
Kampala, Uganda
Uganda Central Cooperative Financial Services (UCCFS)
Mobile Banking Agent
Uganda
GoBig Interiors
Client Relations Officer
Kampala, Uganda
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Afreximbank
Manager, Client Relations (East Africa)
Kampala, Uganda
Closing: Feb 18, 2022
25 days remainingPublished: Jan 21, 2022 (3 days ago)
Job Requirements
Education:
Bachelor's degree
Work experience:
5 years
Language skills:
English
Job Summary
Contract Type:
Full time
You will be accountable for
shaping and delivering the business’s consumer service propositions in order to drive the overall performanceof the department specifically and the company as a whole; ensuring that customer experience activities delivermeasurable and significant value to the businesses and meet customer loyalty targets. Responsibilities
You will be accountable for
shaping and delivering the business’s consumer service propositions in order to drive the overall performanceof the department specifically and the company as a whole; ensuring that customer experience activities delivermeasurable and significant value to the businesses and meet customer loyalty targets. - Providing leadership and direction to the entire customer experience department, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set surpassing departmental expectations.
- Customer service research and analysis.
- Translation of raw consumer support data and information into actionable solutions and strategies.
