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Customer support, client care Jobs in Uganda

11

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Jos Bar and Lounge

Fuzu Exclusive
Waitresses

Kampala, Uganda

The Lawns Wild Game & Fine Dining Restaurant

Fuzu Exclusive
Cashier / Receptionist

Kampala, Uganda

The Lawns Wild Game & Fine Dining Restaurant

Fuzu Exclusive
Waiters And Waitresses

Kampala, Uganda

Kush Lounge

Fuzu Exclusive
Waiters And Waitresses

Kampala, Uganda

Kush Lounge

Fuzu Exclusive
Bartenders

Kampala, Uganda

Five Star Insurance Services Ltd

Fuzu Exclusive
Customer Relations Officer

Kampala, Uganda

Windle International Uganda

ECD Caregivers - Kyangwali Refugee Settlement, Kikuube District

Kampala, Uganda

United Bank of Africa(Uganda)

Customer Service Officer (CSO)

Kampala, Uganda

Kyosk

Customer Experience Executive - Customer Experience Executive

Uganda

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Binance

Customer Service Agent - Merchant Team

Kampala, Uganda

Closing: Jun 11, 2022

17 days remaining

Published: May 15, 2022 (10 days ago)

Job Requirements

Education:

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Work experience:

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Language skills:

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Job Summary

Contract Type:

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We are looking for Waitresses to take orders and deliver food and beverages to our customers.

The right Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Keep in mind that Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waitresses to provide an excellent overall dining experience for our guests.

Requirements and skills
  • Proven work experience as a Waitress

  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

  • Basic math skills

  • Attentiveness and patience for customers
  • Excellent presentation skills

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skillTeam spirit

  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus



Responsibilities

We are looking for Waitresses to take orders and deliver food and beverages to our customers.

The right Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Keep in mind that Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waitresses to provide an excellent overall dining experience for our guests.

Requirements and skills
  • Proven work experience as a Waitress

  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

  • Basic math skills

  • Attentiveness and patience for customers
  • Excellent presentation skills

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skillTeam spirit

  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus



Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Duties
  • reet and escort customers to their tables

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

  • Prepare tables by setting up linens, silverware and glasses

  • Inform customers about the day’s specials

  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

  • Communicate order details to the Kitchen StaffServe food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Arrange table settings and maintain a tidy dining area

  • Deliver checks and collect bill payments

  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

  • Follow all relevant health department regulations

  • Provide excellent customer service to guests


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