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Customer support, client care Jobs in Uganda

11

jobs

GoBig Interiors

Fuzu Exclusive
Client Relations Officer

Kampala, Uganda

MedX

Fuzu Exclusive
Customer Success Associate

Kampala, Uganda

Quality Assurance and Management Consultants

Client Relations

Kampala, Uganda

I&M Bank

Relationship Manager - SME

Kampala, Uganda

Innovex

Fuzu Exclusive
Customer Success Associate

Kampala, Uganda

Innovex

Fuzu Exclusive
Customer Success Associate

Kampala, Uganda

International Medical Link Ltd

Fuzu Exclusive
Client Relations Officer - Medical Insurance Clients

Kampala, Uganda

A Sports Betting Company in Africa

Fuzu Exclusive
Head Of Customer Experience (Uganda)

Kampala, Uganda

I&M Bank

Relationship Manager - High Networth Individuals (HNI)

Kampala, Uganda

Uganda Central Cooperative Financial Services (UCCFS)

Mobile Banking Agent

Uganda

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Afreximbank

Manager, Client Relations (East Africa)

Kampala, Uganda

Fuzu Exclusive

Client Relations Officer

Closing: Feb 10, 2022

13 days remaining

Published: Jan 14, 2022 (14 days ago)

Job Requirements

Education:

Diploma, Associate's degree

Work experience:

2 years

Language skills:

English

Job Summary

Contract Type:

Full time

About US

GoBig interiors, we are a social enterprise that uses interior design to promote eco friendly living spaces and with our core product :The Jungle we address long-term environmental protection concerns.we work to promote our Ugandan products and offer support that empowers other creatives in the industry thus promoting sustainable livelihoods.

We are therefore looking for proactive open minded outgoing creative customer oriented person to join our diverse team at our retail store that showcases quality exquisite products

Job Summary:

The Client Relations manager will be responsible for the entire operations of the showroom from opening it, to controlling inventory to balancing the cash against books.

The incumbent will be tasked to arrange deliveries and ensure that products reach customers on time as well as arranging installation of products for customers who would like us to install the product.



Responsibilities

About US

GoBig interiors, we are a social enterprise that uses interior design to promote eco friendly living spaces and with our core product :The Jungle we address long-term environmental protection concerns.we work to promote our Ugandan products and offer support that empowers other creatives in the industry thus promoting sustainable livelihoods.

We are therefore looking for proactive open minded outgoing creative customer oriented person to join our diverse team at our retail store that showcases quality exquisite products

Job Summary:

The Client Relations manager will be responsible for the entire operations of the showroom from opening it, to controlling inventory to balancing the cash against books.

The incumbent will be tasked to arrange deliveries and ensure that products reach customers on time as well as arranging installation of products for customers who would like us to install the product.



  • Opening and closing the showroom, ensuring

    that it is cleaned and ensuring that all items on display are clean and
  • dust free.
  • Inconjunction with other members of the team, ensure sales and incometargets are achieved for the business


  • Balancing books at the end of the day to ensure that cash in handmatches with the books, this also includes balancing of sales via Mobile money.


  • Carry out and participate in periodic inventory exercises, stock filesare up-to-date


  • Ensure a proper well organised display of items

  • Ensuring customer requests areaddressed in a timely manner ,this involves coordinating with the team leader andstores in charge to get update on what can be availed and in how long.


  • In charge of preparing placing customer orders in their rightfulmeasurement, processing the orders and getting them approved, after which theyshould be delivered on time.


  • Proactively manage with a level of customer service and clientsatisfaction


  • Conduct research to identify potential customers and update the databaseof potential customers


  • Give periodic reports to the team leader


  • Qualifications, Skills andExperience: 


    ·        A team player


    ·        Fluent and eloquent in English


    ·        Thinking service delivery


    ·        Thinking long term


    ·        Problem solving


    ·        The applicant should possess necessary qualifications to execute theduties above


    ·        Computer literacy skills i.e. proficient in MS-Excel.


    ·        Good with numbers,


    ·        Very approachable with a great degree of enthusiasm    


    ·        Good communication with ability to listen and provide relevant ideas,options and solutions


    ·        Love for Design, fashion or interior décor is desired


    ·        Ladies below 35 years of age are highly encouraged to apply


    • are set monthly.

    • In charge of preparing placing customer orders in their rightful measurement, processing the orders and getting them approved, after which they should be delivered on time.

    • Calling and chasing customers who have taken goods on credit but have delayed payment.


    Qualifications, Skills and Experience:

    · The applicant should possess necessary qualifications to execute the duties above

    · Computer literacy skills i.e. proficient in MS-Excel.

    · Good with numbers,

    · Very approachable with a great degree of enthusiasm

    · Good communication with ability to listen and provide relevant ideas, options and solutions

    · Love for Design, fashion or interior décor is desired

    · Ladies below 35 years of age are highly encouraged to apply


    Applications submitted via Fuzu have 32% higher chance of getting shortlisted.