Published

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Customer support, client care Jobs in Uganda

7

jobs

Schlumberger Limited (SLB)

Digital Drilling Engineer

Kampala, Uganda

MTN Pulse Uganda

Senior Consultant - Service Assurance Center.Technology

Kampala, Uganda

Mogo Finance Uganda LTD

Quality Analyst

Kampala, Uganda

Fracht Uganda

Customer Service Executive Imports

Kampala, Uganda

Kakira Sugar Limited

Consumer Affairs Officer

Kampala, Uganda

CA Global Africa Recruitment

Manager, Client Relations

Kampala, Uganda

Mansour Automotive

ASO & Warranty Engineer

Kampala, Uganda

Alight Ug

CLOSED

Shelter Depot Customer Engagement & Insights Agent

Bidi Bidi, Uganda

Sokoni Africa Limited

CLOSED

Reception Night Auditor

Kampala, Uganda

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Absa Group Ltd

CLOSED

Relationship Manager

Kampala, Uganda

Digital Drilling Engineer

Closing: Mar 22, 2024

27 days remaining

Published: Feb 23, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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The Digital Drilling Engineer (DDE) is responsible for the implementation, office adoption and customer support of DrillPlan, DrillOps and Drilling Data projects. The DDE provides digital drilling product support to end users to achieve the defined deliverables and performance as per the scope of work of each specific project. The DDE will provide technical and drilling expertise on how to maximize value of the digital tools to the customer. In addition, DDE will capture software enhancements ideas and communicate to the digital organization. DDE will be first point of contact for customers who will guide them through Digital Drilling change management process. This position establishes trusted advisor relationship with customer and understands their technical challenges. DDE with in-depth knowledge ensure the quality of service delivery on assigned projects.


Requirements

• Candidate must be of Ugandan Nationality.

• Bachelor's degree in Petroleum Engineering or equivalent.

• 5+ years of experience in the energy industry.

• Areas of exposure - Digital Drilling, Drilling engineering, Directional and Horizontal drilling, Data analysis, Petrel software, Well placement, Oil drilling completion , open hole & cased, sand control.


Responsibilities
The Digital Drilling Engineer (DDE) is responsible for the implementation, office adoption and customer support of DrillPlan, DrillOps and Drilling Data projects. The DDE provides digital drilling product support to end users to achieve the defined deliverables and performance as per the scope of work of each specific project. The DDE will provide technical and drilling expertise on how to maximize value of the digital tools to the customer. In addition, DDE will capture software enhancements ideas and communicate to the digital organization. DDE will be first point of contact for customers who will guide them through Digital Drilling change management process. This position establishes trusted advisor relationship with customer and understands their technical challenges. DDE with in-depth knowledge ensure the quality of service delivery on assigned projects.


Requirements

• Candidate must be of Ugandan Nationality.

• Bachelor's degree in Petroleum Engineering or equivalent.

• 5+ years of experience in the energy industry.

• Areas of exposure - Digital Drilling, Drilling engineering, Directional and Horizontal drilling, Data analysis, Petrel software, Well placement, Oil drilling completion , open hole & cased, sand control.


• Advise Sales & Commercial on technical requirements and bid clarifications responses.

• Perform the project technical analysis and potential value of Digital solutions based on past wells analysis and project scope of work.

• Participates in technical discussions for customer workflow optimization and requirements.

• Participate in Market Segmentation exercise, perform technology gap analysis and help build the GeoUnit strategy.

• Capture leads and opportunities for application of differentiated technology packages.

• Initiates engineering corrective action to ensure a process of continuous improvement.

• Promote cross-Domain / cross-BL solutions.

• Report on competition technology application in the region.

• Leads DrillPlan and DrillOps deployment in region, Coordinate with internal and external stakeholders to ensure timely delivery for digital drilling projects.

• Hold performance reviews with customers.


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