Dispatch Officers – Abattoir

Job details

Contract Type

Description

Minimum Academic Qualifications:

  • Degree or Diploma in Sales and Marketing, Business Administration, training in customer care or related field.

Minimum Experience:

  • Minimum 1-2 years of experience in dispatch or FMCG
  • High level of integrity and honesty
  • Customer care skills
  • Professional personal presentation
  • Computer Literacy
  • Able to control emotions.
  • Organizational and planning skills


Responsibilities

Product Handling

  • Ensure FIFO is followed
  • Stage and load products correctly
  • Retrieve products from the cold rooms
  • Ensure temperature (0°C – 4°C)
  • Prevent dispatch of damaged products
  • Report quality issues immediately

Documentation & Accuracy

  • Verify quantities against documents
  • Ensure all documents are accurate and signed

Loading Control

  • Ensure trucks are clean and pre-cooled
  • Load correctly by route

Fraud Prevention

  • No product leaves without documentation
  • Verify all quantities
  • Report discrepancies

Coordination

  • Work with dispatch, cold room, drivers, and sales teams

Carry out any other duties as requested by the Supervisor

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