Hima Cement Uganda

Manufacturing

End User Support Specialist

Job details

Contract Type

Description

Qualifications, Skills and Experience:

  • Graduate degree in Computer Science, Engineering or related discipline with an IT focus.

  • Certifications: ITIL; CoBIT, CMMI. Cisco and Microsoft Certifications (CCNA, CCNP, MCSE, SQL), DB administration, Linux/UNIX OS and virtualization is an added advantage.

  • Ability to conduct research into application development issues and products.

Responsibilities
  • Collaborate in the analysis and budgeting of the IT services of their Operating site, including equipment, licenses, outsourcing, and consumables.

  • Provide 1st level of support (including 2nd level for local infrastructure and applications)

  • Administrate local infrastructure not managed by I&O teams

  • Administrate local applications not managed by the Applications team

  • Administrate Local collaboration & knowledge.

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