DFCU Bank
Banking + 2 more
Description
Requirements
- Bachelor’s Degree.
- Certification in Fraud Examination (CFE) is added advantage.
- At least 3 years’ experience in Banking or related operations.
- Knowledge of banking, products, risks and processes.
- Knowledge of the local laws, regulatory expectations and internal policy requirements as they relate to financial crime risk.
- Good interviewing skills to enlist required information.
- Proficiency in fraud detection software tools, Microsoft Word and Excel spreadsheets.
Responsibilities
- Monitor and analyze bank accounts, financial transactions and other financial documents to identify red flags, stop and report any potentially fraudulent activity.
- Detect and prevent potential fraud across all payment channels in the Bank by reviewing alerts on customers’ accounts, observing customer transactions to identify fraudulent activity such as account take over, theft and similar other risks.
- Identify fraud patterns through active monitoring and interpretation of all the alerts on the different Bank’s fraud detection and monitoring tools/ dashboards and ensure that appropriate actions are taken to mitigate fraud.
- Interact with internal and external parties where necessary to validate transaction information as and when required.
- Contribute to the creation of fraud rules on the Bank’s fraud detection tools periodically by providing analytical data to support decisions.
- Continuously improve information flow to mitigate fraud by facilitating periodic calls with Visa Risk Manager (VRM) team and other stakeholders.
- Timely escalation of alerts that require the Financial Crime Manager (MFCM), Head Financial Crime Management (HFCM) or Chief Risk Officer (CRO) as flagged by the Fraud Detection.
- Timely resolution of queued transactions within the service level agreement (SLA) to reduce potential revenue losses.
- Prepare and submit monthly reports detailing the number of monthly suspected fraudulent cases and its financial exposures to the Bank, the number of confirmed frauds cases and the fraud saves accomplished.
- Perform first level investigations on identified suspicious activities/fraud risks and other cases as and when assigned by MFCM/HFCM.
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