Head of Information Technology

Qualifications

• ITIL 2011, CCNA Security, CCNA, MCP, N+, ICDL
  

Total Minimum No of Years Experience Required - 10

1. Management of the IT Function

• Develops and implements a business plan, goals, and budget for IT functions and activities that considers the overall corporate objectives, business plan and operational priorities.
  

• Establishes and sets quality service standards to respond to internal and external client’s inquiries, requests, and issues related to IT.
  

• Sets and takes corrective action against significant deviations from set IT service quality standards. o Evaluates, monitors, and controls department and staff performance against agreed performance standards and taking corrective action against significant deviations.
  

• Ensures that head office and all branches are in compliance with established IT and policies, procedures and statutory regulations.
  

2. IT Compliance to Internal Control and Regulatory Policies and Procedures

• Oversees the documentation and application of sound and up to date IT principles and ensures compliance with local banking and finance legislation, regulations, policies, and procedures.
  

• In close co-ordination with Head of Finance, and Head of Internal Audit, ensures that all IT aspects comply with Central Bank regulations.
  

3. IT Disaster Recovery and Security Policies and Procedures

• Sets up, tests, and maintains IT Disaster Recovery Plans, policies and procedures.
  

• Develops, enforces, monitors, and documents housekeeping and security policies and procedures for all technical applications for the purposes of disaster recovery and user security.
  

4. Vendor and Contacts for Computer Services and Equipment

• Negotiates and attains vendor and business contractual levels for services and equipment. o Co-ordinates and maintains contracts for all computers and auxiliary equipment and user documentation for all software applications.
  

• Co-ordinates and oversees the delivery, installation, setting-up, testing, and implementation of all new software systems and upgrades and implements all system customizations.
  

• Negotiates terms and conditions for purchases and provides ongoing support with computer hardware, software, telecommunication, and power.
  

5. IT System and Services Administration

• Identifies IT requirements and ensures that all IT function and activities are fully resourced, budgeted for and their performance managed so as to adequately support the business strategy and respond to business needs, and maximize return on investment.
  

• Accounts for IT expenditure and ensures costs are contained and expenditure is appropriate and effective.
  

• Acts as a consultant to Management and all users in all matters relating to IT, applications system improvements, enhancements or changes by remaining current with organization’s technological requirements and new developments in the industry.