Homecare Coordinator

Requirements

• Minimum of a Diploma in Nursing.
  
• At least 2 years of relevant nursing experience.
  
• Demonstrated understanding of business development, including the ability to identify opportunities for service growth, build client relationships, and support revenue generation.
  

• Proactively identify eligible patients across all hospital units, including medical, surgical, ICU, oncology, geriatrics, neurology, orthopaedics, and palliative care.
  
• Coordinate comprehensive discharge planning for patients transitioning to home care.
  
• Work collaboratively with consultants and multidisciplinary teams to develop individualized home care plans.
  
• Educate patients and caregivers on available home care services and facilitate informed decision-making.
  
• Coordinate assessments, equipment, medications, and follow-up services before discharge.
  
• Grow home care referrals and revenue through strong internal stakeholder engagement and service promotion.
  
• Monitor quality indicators, patient outcomes, readmissions, and customer satisfaction.
  
• Build partnerships with clinicians to position home care as the preferred post-discharge care option.
  
• Prepare regular reports on referral trends, conversion rates, patient outcomes, and business performance.
  
• Drive continuous improvement initiatives to expand the reach, quality, and sustainability of the hospital's home care programme.
  
• This role requires a highly organized healthcare professional with excellent clinical knowledge, relationship management skills, strong business acumen, and a passion for delivering patient-centred care beyond the hospital walls.
  
• It plays a pivotal role in extending the hospital's care continuum while improving patient outcomes and supporting sustainable organizational growth