ICT Technical Assistant Uganda Isingiro

ICT Technical Assistant Uganda Isingiro

The ICT Technical Assistant will provide technical advisory services related to office technology for NRC offices in Uganda.

Specific Responsibilities

• Provide technical advisory services in relation to new or appropriate office technology options that are relevant to NRC offices in respect to ICT
• Plan for technology upgrades, expansion and replacements by overseeing their systematic needs assessment, specification and budgeting
• Ensure that computer network and other office technology access privileges, applications and data storage requirement and regular backups and configured and maintained
• Provide ICT technical support to NRC field offices to ensure respective office technology optimum performance
• Schedule regular computer and other technology related services maintenance and license renewals
• Update a harmonized data and other office technology disaster recovery plans and implement where appropriate
• Define, deploy and maintain system security for shared services
• Ensure installation and maintenance of protection services (Antivirus, firewalls) for the entire office setup
• Monitor LAN and subsequent WAN bandwidth usage and advice management on LAN/WAN improvement
• Create and maintain ICT configuration database for both hardware and software and ensure the file copy is regularly updated
• Organize for regular quarterly preventive service and maintenance schedules for ICT Hardware

Candidate Requirements

• B.Sc. Degree in Computer Science/Information Technology
• At least 3 years of work experience
• Hands-on experience in Hardware, LAN/WLAN
• Prior ICT experience in humanitarian context
• Certification on Microsoft Server/Cisco products is a plus
• Good spoken and written communication skills
• Excellent interpersonal skills
• Problem-solving skills
• Ability to handle insecure environments

Position open to Ugandan Nationals Only. Females are highly encouraged to apply.