IT Support Officer

Job details

Contract Type

Description

Qualifications, Skills, and Experience

  • The applicant should hold a minimum of a bachelor's degree in ICT or Computer Science

  • At least 2 years working experience in a reputable organisation

  • Should have an industry Certification from either CISCO, Microsoft or Oracle.


Responsibilities
  • Contribute to the development of standard operating procedures and ensure consistent application.

  • Provide first-level maintenance support of Applications, Management System and Information Management System

  • Ensure compliance and adherence to ICT policies and procedures within Watoto Ministries.

  • Implement the operational plans for the ICT systems and manage the inventory of all assets

  • Document all issues diagnosed and resolved for proper record-keeping and future reference.


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