Recruitment & Training Manager - Business Development

Academic & Professional Qualifications

• Bachelor’s degree in insurance, Business Administration, Marketing, or a related discipline.
  
• Professional insurance qualification such as ACII, CII, Diploma in Insurance
  

Experience

• Minimum of 6 years’ experience
  

Recruitment & Onboarding for Agency & BD Teams

• Develop and execute recruitment strategies for Agents, Salespersons, and Unit Managers.
  
• Oversee end-to-end hiring in line with IRA regulatory requirements.
  
• Partner with the Business Development Managers and Unit Managers to forecast manpower needs.
  
• Support Business Development Managers and Unit Managers in recruitment drives, job fairs, and campus outreach.
  

Training & Development

• Conduct Training Needs Assessments (TNA).
  
• Develop an annual Training Calendar for agency force & BD teams
  
• Design & deliver insurance-specific training programs such as:
  

• • Introduction to Insurance
    
  • Product Knowledge (Life, General, Bancassurance, Microinsurance)
    
  • Prospecting & Lead Generation
    

Performance Management Support

• Track productivity of new and existing Agents, Salespersons, and Unit Managers.
  
• Guide Unit Managers on coaching, field accompaniment, and staff development.
  
• Analyse reasons for under-performance and design interventions.
  
• Support succession planning for Unit Managers and Senior BD roles.
  

Sales Culture & Engagement

• Foster a high-performance sales culture within agency teams.
  
• Conduct motivation programs, reward & recognition activities.
  
• Maintain strong communication channels across all BD teams.
  
• Implement retention strategies for top performers.
  

Compliance & Reporting

• Ensure recruitment and training processes comply with IRA and organizational standards.
  
• Keep accurate reports on:
  • Recruitment numbers
    
  • Training attendance
    
  • Performance of newly hired staff
    
  • Licensing & certification progress
    
• Prepare monthly and quarterly reports for senior management.