Relationship Officer

Qualifications & Experience

• Diploma from any recognized higher institution of learning with second class and above
  
• Relevant professional qualifications in microfinance, banking, finance or marketing is an added advantage.
  
• Relevant credit experience is an added advantage
  
• Must possess a Credit pass in Maths and English at ‘O’ Level
  

• To grow the bank business in terms of assets (loans) and liabilities (customer deposits), customer base and income through personal selling activities within existing customer portfolio and getting new ones within the Bank’s target markets
  
• Recruit Individual and group loan clients to achieve loan disbursement and portfolio growth targets.
  
• Assessment of potential group / Individual loan clients to make sure they meet the required standards for borrowing from OBUL.
  

Monitoring and managing portfolio

• Monitor portfolio by tracking all clients, identifying any potential default cases and developing mitigants for them.
  
• Ensure clients comply with the OBUL policies as well as terms and conditions attached to loans.
  
• Maintain the PAR of one’s portfolio within the bank’s PAR quality standards
  

Reporting

• Prepare weekly and monthly reports to the branch manager and discuss weekly performance with immediate supervisor
  

Building customer relationship

• Maintain relationships by visiting clients and solving any customer related issues raised by them
  
• Customer service, handling client inquiries and guiding them on how to apply for loans, use the bank’s payment channels
  

Recovery

• Recovery of defaulted loans