Senior Manager - Technology Solutions

Requirements

• Minimum of Bachelor of Science, Technology or Engineering
  
• Master’s degree in technology/engineering is preferred.
  

Experience:

• Minimum 8–10 years’ experience in telecom technology solutions, with at least 5 years in a leadership role.
  
• Proven expertise in network architecture, IP/MPLS, cloud services, and wholesale connectivity.
  

• Strong understanding of regulatory frameworks and infrastructure-sharing models.
  

Solution Design & Architecture:

• Develop and implement scalable, secure, and innovative wholesale technology solutions.
  

  • Ensure alignment with MTN Group standards and regulatory requirements.
    

Technology Strategy & Roadmap:

• Drive the NaaS roadmap and integration of emerging technologies (cloud, edge computing, SDN).
  

  • Support infrastructure-sharing initiatives and national roaming frameworks.
    

  • Drive transformation from Telco to Techco and beyond infrastructure connectivity
    

Project Delivery & Governance:

• Oversee end-to-end solution deployment, ensuring quality and timely delivery.
  

  • Implement governance frameworks for compliance and risk management.
    

Stakeholder Engagement:

• Collaborate with commercial teams to align technical capabilities with market needs.
  

  • Engage with regulators and industry bodies on technology standards and compliance.
    

Profitable Growth

• Approve new initiatives and provide costing for complex solutions.
  

• Prepare proposals on change initiatives, SLA policies, and procedures.
  

• Resolve issues affecting time, scope, productivity, cost, or resources and guide on escalated issues.
  

• Lead major client engagements to identify and deliver complex solutions.
  

• Drive risk mitigation and control, seeking input from relevant parties.
  

People and Culture

• Lead and direct physical and virtual teams.
  

• Act as an ambassador and role model for the MNS team by embodying brand values and behaviors.
  

• Create a positive and engaging work environment.
  

• Enhance employee engagement through relevant interventions within the Wholesale BU.
  

• Attract, develop, and retain talent.
  

• Build professional relationships with external customers.
  

• Foster a culture of continuous evaluation, improvement, and high performance, with accountability and consequence management.
  

Governance and Control

• Ensure compliance with all relevant policies and procedures for self and team.
  

• Implement and maintain effective SLA strategies to support the business.
  

• Establish controls and processes to minimize revenue leakage.
  

• Ensure proper project controls to manage financial and operational risks.
  

• Implement appropriate Delegation of Authority (DoA) procedures.
  

Financial Management

• Develop and manage operational and project initiative budgets in line with business objectives.
  

• Reduce operational costs in line with least cost operating strategies derived from business drivers.