Senior Specialist - Unified Communication & Collaboration Presales

Education

• BSc in Computer Science, Electrical/Computer/Software Engineering. Master’s degree in Technical or Commercial field is preferred
  

• Relevant OEM UC&C, Cloud and Security Certifications : Huawei, Cisco, Avaya, Meta switch etc.
  

• Business and Commercial Acumen
  

Work Experience

• Minimum of 5 years’ experience in Information technology and Presales
  

• Deep understanding of Unified Communication and Collaboration, cloud networking and security technology
  

• Prior professional services / consulting background
  

• Worked across diverse cultures and geographies advantageous
  

• Experience working in a large organization
  

• Use commercial acumen to translate customer requirements into working solutions that fit within customer budgets
  

• Present business cases to Senior Management for approval, funding and prioritization.
  

• Work in cross functional teams to define, deliver and support the design and development of UC&C technology solutions that are fit for purpose
  

• Participate in the supplier selection process, evaluating usefulness, cost of products and making appropriate recommendations.
  

• Keep abreast of current and future trends and contribute to the development, review and analysis of the UC&C Products and Services roadmaps to ensure alignment with client requirements.
  

• Provide pre-sales technical support and expertise in response to client requirements to provide prescriptive guidance on security, cost, performance, reliability, operational efficiency and best-practice architectures
  

• Anchor the account management and go-to-market activities for key identified clients across segments and regions
  

• Support continuous technical relationships with customers and partners to ensure high levels of satisfaction