Closing: Apr 26, 2024
This position has expiredPublished: Apr 19, 2024 (14 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements
• Bachelor's degree/ Diploma in Business Management or a related field (preferred).
Experience:
• Proven experience in retail management, with a focus on petrol station operations.
Compulsory Skills & knowledge
• Strong communication and interpersonal skills.
• Strong written & spoken English language.
• Basic Computer Skills in Excel and Word
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Proficiency in financial management.
• Sound understanding of safety regulations and compliance.
• Customer-focused with a commitment to delivering exceptional service.
• Problem-solving skills and ability to handle challenging situations.
• Adaptability and flexibility in a fast-paced environment.
• Proficiency in using software for sales tracking, inventory management, and reporting.
You can apply by submitting your CV to [email protected] , include your area of residence within you application.All application documents Must be in either PDF or MS. Word.NOTE: The qualified applicants will be kept in the database for selection as and when needed.
Responsibilities
Requirements
• Bachelor's degree/ Diploma in Business Management or a related field (preferred).
Experience:
• Proven experience in retail management, with a focus on petrol station operations.
Compulsory Skills & knowledge
• Strong communication and interpersonal skills.
• Strong written & spoken English language.
• Basic Computer Skills in Excel and Word
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Proficiency in financial management.
• Sound understanding of safety regulations and compliance.
• Customer-focused with a commitment to delivering exceptional service.
• Problem-solving skills and ability to handle challenging situations.
• Adaptability and flexibility in a fast-paced environment.
• Proficiency in using software for sales tracking, inventory management, and reporting.
You can apply by submitting your CV to [email protected] , include your area of residence within you application.All application documents Must be in either PDF or MS. Word.NOTE: The qualified applicants will be kept in the database for selection as and when needed.
• Participate in hiring and training service station staff.
• Handle money and banking
• Manage, train, and evaluate site staff performance.
• Manage operational excellence of the site.
• Sharing the daily sales report with the Territory Manager
• Report engineering, maintenance, and repair hiccups with the territory manager and the operations manager as soon as they are detected.
• Drive sales and targets.
• Handle customer complaints and queries in a professional way.
• Manage the relationship between the site and customers.
• Assign, schedule and monitor the tasks given to site staff.
• Answer and resolve customer needs and objectives.
• Ensure joyous experience to customers and guests through great pleasant services.
• Chair functional team meetings and events to enhance quality in services.
• Train other site staff of customer service and product knowledge.
• Do inventory controls of materials, items, and products.
• Maintain the service station premises in a neat and organized manner.
• Maintain good relationships with the vendors and suppliers.
• Bill and collect payments from customers for services rendered.
• Receive money from pump attendants and verify the amounts.
• Enforce the Health and Safety activities.
• Manage the miscellaneous expenses.
• Pay site bills like water, electricity, security and so on.
• Monitor and follow up the standards set for the site like automation, UHOT, hygiene
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