Business, strategic management Jobs

14 jobs found

PalmPay

Policy Operation Specialist

Lagos

Nigeria

Closed for applications
PalmPay

Merchant Operation Manager

Lagos

Nigeria

Closed for applications
PalmPay

Key Account Operation

Lagos

Nigeria

Closed for applications
Deloitte Nigeria

Technical Assistant to the Managing Director

Lagos

Nigeria

Closed for applications
HF Group

Digital Product Manager

Nairobi

Kenya

Closed for applications
International Organization for Migration

Consultancy for Uganda Migration Profile Data Collection And Roadmap Development

Kampala

Uganda

Closed for applications
Tatu City

Corporate Account Executive

Nairobi

Kenya

Closed for applications
Glovo

Senior Account Manager - Top Accounts

Lagos

Nigeria

Closed for applications
PalmPay

Regional Manager - Lagos

Lagos

Nigeria

Closed for applications

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Management Sciences for Health

M&E Specialist

Katsina

Nigeria

Closed for applications
PalmPay

Financial Services

Policy Operation Specialist

Closed for applications
Job details

Contract Type

Description
Requirements
  • Bachelor’s degree or above, with at least 3 years of experience in internet, payments, or financial services operations.
  • Experience in operational mechanism design or incentive policy design; channel or user incentive experience preferred.
  • Strong data analysis skills and ability to evaluate policy performance.
  • Strong strategic thinking and logical reasoning ability.
  • Strong cross-functional collaboration and project management skills.


Responsibilities
1. Policy & Mechanism Design
  • Design and optimize business policies and rules for the POS ecosystem, including channel policies, agent incentive policies, and operational rules.
  • Develop operational mechanisms and incentive systems aligned with business goals such as TPV growth and active rate improvement.
  • Continuously evaluate policy effectiveness and optimize policies based on performance.
2. Channel & Agent Incentive Design
  • Design incentive mechanisms for aggregators and agents, including:
    • Transaction incentive policies
    • Channel reward programs
    • Agent growth incentive programs
  • Enhance channel management motivation and agent activity through effective incentive structures.
3. Campaign Planning & Management
  • Plan and implement operational campaigns aligned with business goals and market cycles, including:
    • Transaction growth campaigns
    • Seasonal or holiday promotions
    • Channel incentive campaigns
  • Manage campaign rules, resource coordination, execution tracking, and performance review.
4. Policy Implementation & Monitoring
  • Develop policy documentation and operational guidelines.
  • Ensure proper understanding and implementation of policies by relevant teams.
  • Monitor policy execution and identify areas for improvement.
5. Data Analysis & Strategy Optimization
  • Analyze the impact of policies and campaigns on transaction volume, activity rates, and costs.
  • Continuously optimize policies and operational strategies based on data insights.
6. Industry & Market Research
  • Monitor industry trends and competitor strategies.
  • Provide recommendations for policy and operational strategy improvements based on market insights.


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