Customer support, client care Jobs for Mid-level in Africa

14 jobs found

Jhpiego

Front Desk Assistant

Abakaliki, Abuja Nigeria
Closed for applications
Oasis Outsourcing

Team Leader – Call Center

Nairobi Kenya
Closed for applications
Teleperformance

Sales Trainer

Nairobi Kenya
Closed for applications
Oasis Outsourcing

Customer Service Representative (LH)

Nairobi Kenya
Closed for applications
Mogo Kenya Limited

Debt Collection Call Center Team Lead

Nairobi Kenya
Closed for applications
Novotel

Housekeeping Supervisor

Nairobi Kenya
Closed for applications
Sidian Bank

Relationship Manager – Rongai Branch

Rongai Kenya
Closed for applications
Sybyl

Account Manager (SACCO)

Nairobi Kenya
Closed for applications
International University of East Africa (IUEA)

Call Center Agent

Kampala Uganda
Closed for applications

Get personalised job alerts directly to your inbox!

Jerusalem Institute of Health Sciences

Receptionist

Lira Uganda
Closed for applications

Country / Region

Profession (Mid-level)

Seniority (Customer support, client care)

© Fuzu Ltd

Jhpiego

Non-profit + 1 more

Front Desk Assistant

Closed for applications
Job details

Contract Type

Description

Required Qualifications

  • Minimum HND, bachelor’s degree in administration, or a related field.
  • 1-2 years of work experience in similar role
  • Basic computer skills

Knowledge, Skills and Abilities:

  • Experience working in a busy office within the private sector especially with an international organization
  • Basic computer skills.
  • Ability to operate and use a PBX phone system


Responsibilities
  • Provide support to Jhpiego staff in the office and ensure efficient and prompt operation of the reception and front office in general.
  • Receive and records bids submission documents
  • Manage the attendance system and phone system and ensure that all phone problems are rectified promptly in liaison with IT.
  • Work with Admin officer responsible for flight booking and issuing ticket authorization using the flight ticket register
  • Maintain a telephone log indicating all international and cell calls made through the reception and ensure that the Jhpiego phone policy is adhered to.
  • Ensure that the reception area is clean and promptly receive and assist visitors.
  • Ensure that all in-coming mail and deliveries are correctly distributed and in a timely manner.
  • Ensure that all Abuja and International out-going mail is correctly addressed, recorded and all mail (Abuja and international) is sent out on time and collected promptly by courier company staff.
  • Ensure that all visitors to Jhpiego Nigeria office from Baltimore and other/overseas country offices receive the guest cell phone for use while in country. Jhpiego Nigeria office staff contacts should be given to the guest for easy access. S/he should also ensure that all these staff numbers are keyed in the cell phone. S/he should then ensure the cell phone including all its accessories are returned before the guest departs.


Start hiring with Fuzu

Recruit better talent faster - on your own or with our support.

Explore recruitment platform