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Seniority (Customer support, client care)
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Jhpiego
Non-profit + 1 more
Job details
Location
Contract Type
Description
Required Qualifications
- Minimum HND, bachelor’s degree in administration, or a related field.
- 1-2 years of work experience in similar role
- Basic computer skills
Knowledge, Skills and Abilities:
- Experience working in a busy office within the private sector especially with an international organization
- Basic computer skills.
- Ability to operate and use a PBX phone system
Responsibilities
- Provide support to Jhpiego staff in the office and ensure efficient and prompt operation of the reception and front office in general.
- Receive and records bids submission documents
- Manage the attendance system and phone system and ensure that all phone problems are rectified promptly in liaison with IT.
- Work with Admin officer responsible for flight booking and issuing ticket authorization using the flight ticket register
- Maintain a telephone log indicating all international and cell calls made through the reception and ensure that the Jhpiego phone policy is adhered to.
- Ensure that the reception area is clean and promptly receive and assist visitors.
- Ensure that all in-coming mail and deliveries are correctly distributed and in a timely manner.
- Ensure that all Abuja and International out-going mail is correctly addressed, recorded and all mail (Abuja and international) is sent out on time and collected promptly by courier company staff.
- Ensure that all visitors to Jhpiego Nigeria office from Baltimore and other/overseas country offices receive the guest cell phone for use while in country. Jhpiego Nigeria office staff contacts should be given to the guest for easy access. S/he should also ensure that all these staff numbers are keyed in the cell phone. S/he should then ensure the cell phone including all its accessories are returned before the guest departs.
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