COLLECTIONS AGENT

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Location

Salary

COLLECTIONS AGENT

Key Responsibilities:

Contact customers via phone to recover overdue payments

Negotiate repayment plans

Maintain accurate call records and notes

Meet daily and monthly collection targets

Handle customer objections professionally

Escalate difficult cases when necessary

Requirements:

Good communication skills (English required)

Basic computer skills (Excel / CRM)

Ability to work under pressure

Strong discipline and attendance

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