Team Member, Reconciliation & Credit Control

Reconciliation & Account Monitoring:

• Perform regular reconciliation of bank, customer, broker, and other relevant accounts.
• Identify, investigate, and resolve outstanding or unmatched transactions.
• Review transaction records to ensure completeness and accuracy.
• Follow up on unresolved reconciliation items and maintain appropriate documentation.

Credit Control:

• Monitor outstanding premiums, receivables, and other customer balances.
• Follow up with relevant internal teams, brokers, agents, and customers on overdue balances.
• Maintain accurate records of outstanding debts and collection activities.
• Escalate long-outstanding or high-risk balances for appropriate action.

Reporting & Documentation:

• Prepare periodic reconciliation and credit control reports for management review.
• Maintain proper documentation and audit trails for reconciled transactions.
• Support month-end and year-end financial closing activities.
• Assist with internal and external audit requests relating to reconciliations and receivables.

Stakeholder Coordination:

• Work closely with Finance, Underwriting, Claims, Operations, Brokers, and other relevant teams to resolve account discrepancies.
• Provide timely updates on outstanding reconciliation and collection issues.

Requirements
Educational qualifications:

• Bachelor's Degree or HND in: Accounting, Finance, Economics, Business Administration or a related discipline.
• Professional accounting qualifications such as ICAN, ACCA, or related certifications will be an added advantage.

Experience:

• Must have 2–4 years of relevant experience in reconciliation, credit control, accounts receivable, finance operations, or a related function.
• Experience within the insurance, banking, financial services, or other regulated environments is preferred.
• Good understanding of accounting principles, reconciliations, receivables, and financial controls.
• Experience working with accounting or ERP systems is an advantage.

Technical Competencies:

• Account Reconciliation
• Credit Control
• Accounts Receivable
• Financial Reporting
• Transaction Analysis
• Microsoft Excel
• Accounting/ERP Systems
• Data Verification
• Financial Controls
• Record Management