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Information technology, software development, data Jobs in Banking and Insurance, in Kenya
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Equity Bank Kenya
Product & Change Manager – Business Process Innovation
Nairobi, Kenya
Equity Bank Kenya
Quality Automation Engineer
Nairobi, Kenya
Equity Bank Kenya
Product Manager - Oracle Platforms (CRM & ERP)
Nairobi, Kenya
Equity Bank Kenya
Technical Lead – Enterprise Digitization
Nairobi, Kenya
I&M Bank
Senior Associate Technical Support - E - Commerce
Nairobi, Kenya
NCBA
Frontend Engineer
Nairobi, Kenya
Dawit Insurance
Associate Software Engineer
Nairobi, Kenya
CIC Insurance Group
Application Systems Support Analyst
Nairobi, Kenya
Co-operative Bank
Information Systems Auditor
Nairobi, Kenya
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Isuzu East Africa Limited
Only on FuzuCLOSEDGraduate Trainee Program - Information Technology (IT)
Nairobi, Kenya
Closing: May 4, 2024
Closing todayPublished: May 3, 2024 (2 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements:
- Extensive experience (7+ years) in Branch and Shared Services operations with deep and understanding of the processes.
- Bachelor’s Degree from a recognized accredited university (ICT or Business)
- Deep understanding of the Product Management knowledge and technical aspects
- Skills and knowledge in Change Management
- Certification in Product Management, Change Management is an added advantage.
- Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- Exceptional communication and presentation skills, with the ability to effectively communicate complex concepts to diverse stakeholders.
- Strong analytical skills, with experience in leveraging data analytics to drive lending product insights and performance management.
- Demonstrated ability to think strategically while also being detail-oriented and execution-focused.
- Proven experience in managing stakeholder relationships and driving alignment across teams.
- Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Responsibilities
Requirements:
- Extensive experience (7+ years) in Branch and Shared Services operations with deep and understanding of the processes.
- Bachelor’s Degree from a recognized accredited university (ICT or Business)
- Deep understanding of the Product Management knowledge and technical aspects
- Skills and knowledge in Change Management
- Certification in Product Management, Change Management is an added advantage.
- Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- Exceptional communication and presentation skills, with the ability to effectively communicate complex concepts to diverse stakeholders.
- Strong analytical skills, with experience in leveraging data analytics to drive lending product insights and performance management.
- Demonstrated ability to think strategically while also being detail-oriented and execution-focused.
- Proven experience in managing stakeholder relationships and driving alignment across teams.
- Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Product Strategy and Vision:
- Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes.
- Provide technical innovations around all the processes being designed
- Drive business and process requirements documentation, solution design and solution developemet of all processes in scope.
- Drive Change Management and roll-out of the executed solutions to the entire group.
- Drive Process Efficiency and Innovation across the organization
Product Development and Management:
- Lead the end-to-end Implementation of all innovated processes around the Branch Service Hub, Newgen Platform and PowerApps.
- Collaborate closely with cross-functional teams to define the requirements, establish clear milestones, and manage product development cycles.
- Ensure adherence to regulatory requirements, risk management policies, and compliance standards throughout the product lifecycle.
Performance and Change Management:
- Drive innovation and change management for all solutions being rolled out within the enterprise digitization.
- Measure perfomance and usage of the solutions being rolled out with clear defined KPI.
- Define User guides and training needs for the Business teams. Support the user training around the deployed solutions.
- Support roll-out of the solution and define process changes.
- Conduct regular reviews to assess performance, identify opportunities, and make informed decisions on solution enhancements, refinements, or retirements.
Risk Management and Compliance:
- Collaborate with Risk management and compliance teams to ensure lending the solutions implemented comply with regulatory guidelines and internal policies.
- Monitor and mitigate any risks, including financial risk and operational risk through robust risk assessment and mitigation strategies.
- Stay updated on industry best practices, regulatory changes, and emerging risks.
Stakeholder Management
- Build strong relationships with key stakeholders, including executive leadership, risk management, operations, and technology teams, to gather input, align goals, and drive collaboration.
- Collaborate closely with the Finance, Procurement, Human Resource, Group CX in order to develop the go-to-market strategies and to drive product adoption and process efficiencies.
- Provide regular updates, roadmap, and strategic initiatives to the executive leadership and relevant stakeholders.
Market Research and Customer Insights
- Conduct market research and analysis to identify business needs, market opportunities, and emerging trends and around Branch Process Innovation
- Foster a deep understanding of the deployed solutions as well resolve any business pain points to drive usage of the solution as well enhance process efficiency.
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