Qualifications:

• Bachelor’s degree or equivalent experience in relevant field
  
• At least 7 - 10 years management experience in Facilities/IFM
  
• Experience in and / or a good understanding of KBL or equivalent organisation.
  

Skills & Experience:

• Ability to align with and influence key stakeholders with potentially conflicting priorities and to effectively communicate with/challenge senior stakeholders.
  
• Strong experience of managing IFM services across multiple locations – offices and sites.
  
• Highly self-motivated and pro-active with great communication skills
  
• Proven track record in an ability to work with others, both within Facilities and across an organisation.
  
• Proven track record in change and programme management
  
• Experience in the strategic management of IFM services and suppliers across markets
  
• Understanding of Supplier and IFM performance metrics and communication thereof
  
• Experience of managing Sustainability programmes/targets
  
• Awareness and management of Facilities risk and governance
  

Facilities & Infrastructure Management: ·

• Oversee day-to-day operations of all company facilities (offices, warehouses, plants, etc.) ·
  
• Ensure buildings and equipment are properly maintained and aligned with regulations ·
  
• Manage space planning, allocation, and optimization
  
• Coordinate repairs, maintenance, and renovations
  

Health, Safety & Compliance:

• Ensure compliance with occupational health and safety standards and local regulations
  
• Develop and implement safety policies and procedures
  
• Conduct regular risk assessments and safety inspections
  
• Support emergency preparedness and response planning in collaboration with safety leads
  

Vendor & Contract Management (3rd parties):

• Source, negotiate, and manage contracts for service providers (cleaning, catering, maintenance, utilities)
  
• Monitor vendor performance and service level agreements (SLAs)
  
• Ensure cost efficiency and quality service delivery
  
• Embed controls and compliance processes in place including close out of SPM actions, Human Rights Guidelines.
  

Governance, Risk, Performance Measurement & Reporting:

• Share, roll out and embed standard process in facilities activities i.e., codification across sites.
  
• Ensure compliance with standards and policies within facilities, own all facilities related risks in market.
  
• Measuring and reporting to Line Manager on facilities and portfolio performance, plus key market stakeholders
  
• Establishing appropriate steering groups for market within the geography and holding them to account for the governance of decisions and change projects for their market.
  
• Deliver sustainability targets related to waste and water, aligned to company’s ambition for offices