Acting Branch Manager

Key requirements and attributes

• Registered Clinical Officer 
  
• Must have been a Clinical Officer In Charge for at least 6+ months in Penda. 
  
• Strong people leadership skills & excellent communicator. 
  
• Possesses business acumen
  
•  Must have outstanding patient interaction & Care skills. 
  
• Track record at Penda of leading projects successfully in their branch.
  
• Great team player with a drive for results and enjoys collaborative work
  
• Lifelong learner dedicated to personal and professional development, embracing the Penda way in all aspects of healthcare delivery.
  

Key requirements and attributes

• Registered Clinical Officer 
  
• Must have been a Clinical Officer In Charge for at least 6+ months in Penda. 
  
• Strong people leadership skills & excellent communicator. 
  
• Possesses business acumen
  
•  Must have outstanding patient interaction & Care skills. 
  
• Track record at Penda of leading projects successfully in their branch.
  
• Great team player with a drive for results and enjoys collaborative work
  
• Lifelong learner dedicated to personal and professional development, embracing the Penda way in all aspects of healthcare delivery.
  

• Leading and motivating the team.
  
• Conducting staff check-ins, providing feedback, and resolving performance issues.
  
• Mentoring departmental leaders and ensuring adequate shift planning.
  
• Ensuring clinical quality and patient safety through audits and feedback.
  
• Monitoring key metrics and documentation accuracy.
  
• Collaborating with quality improvement teams to enhance service delivery.
  
• Leading the team in delivering excellent customer service.
  
• Addressing patient feedback and managing wait times.
  
• Ensuring adherence to patient experience standards and continuous training.
  
• Meeting patient number targets without compromising care quality.
  
• Managing projects and initiatives to drive innovation and profitability.
  
• Overseeing marketing strategies, branch maintenance, and safety protocols.