Agency Sales Manager

Mandatory Criteria if Any with no exceptions to hire

• Must have handled Territorial/Regional level responsibilities with a direct team of Company staff and an indirect team as Commission Only Agents.
  
• More than 8 years of experience in Sales & People Management.
  
• Must have coordinated target setting, monitoring and performance evaluation, and actions of Trade Development Representatives.
  
• Conversant with Data analysis, reporting and CRM tools.
  
• Must have operated in a business with similar Values and DNA to Poa to ensure cultural alignment.
  

Mandatory Criteria if Any with no exceptions to hire

• Must have handled Territorial/Regional level responsibilities with a direct team of Company staff and an indirect team as Commission Only Agents.
  
• More than 8 years of experience in Sales & People Management.
  
• Must have coordinated target setting, monitoring and performance evaluation, and actions of Trade Development Representatives.
  
• Conversant with Data analysis, reporting and CRM tools.
  
• Must have operated in a business with similar Values and DNA to Poa to ensure cultural alignment.
  

• Achieve progressive monthly sales targets within your designated territory, starting at 100 in the first month and scaling up to 1,000 by the twelfth month. This objective aligns with the expanding growth of the business, encompassing both increased market penetration and broader geographical coverage within the territory- Continuous
  
• Take accountability for executing the approved manpower budget to achieve desired outcomes. Successfully onboard new Trade Development Representatives (TDRs) and an indirect team of Commission Only Sales Agents in accordance with the budget plan provided by the company for the Eastern region of Nairobi- Continuous
  
• Take ownership of closely monitoring the Sales Funnels, promptly familiarize yourself with Poa's CRM applications. Monitor below ratios for each Commission only agent  (Contacts to Potential Leads: 80%,Potential Leads to Cold Leads: 40%,Potential Leads to Warm Leads: 30% Potential Leads to Hot Leads: 20%,Potential Leads to Sale/Customer: 10%) - Continuous
  
• Conduct thorough analysis of sales activities to identify gaps in skills and knowledge. Provide guidance to Trade Development Representatives (TDR's) to implement a comprehensive training program that combines classroom and field training, focusing on empowering sales agents with the specific skills identified through data analysis- Continuous
  
• 1)Daily Route Planning: Develop and execute efficient daily route plans to maximize productivity and optimize resource allocation for TDR's and Sales Agents, 2)Weekly Meetings with TDRs: Conduct weekly meetings with Trade Development Representatives (TDR's) and the Head of Agency to discuss progress, address challenges and align strategies to ensure effective coordination and performance, 3)Monthly Sales Meetings: Organize monthly sales meetings to review targets versus actual performance, identify areas of improvement, and develop action plans to meet or exceed sales targets, 4)Daily Reporting on Projections vs Actuals: Provide daily reports on sales projections versus actual performance to track progress and identify any deviations, 5)Devise Tactical Items for Catch-up Plan: Analyze performance gaps and develop tactical items to implement a catch-up plan, ensuring necessary adjustments are made to meet sales targets and achieve desired results- Continuous
  
• 1)New TDR Recruitment: Adhere to company policies and procedures for recruiting new Trade Development Representatives (TDRs), 2)Performance Training: Identify underperforming individuals and implement targeted training programs to improve their performance, 3)Performance Improvement Plan (PIP): Put continuous non-performers on a performance improvement plan and provide support to help them improve and retain their position- Continuous
  
• Collaborate with the marketing department to develop a monthly marketing calendar, plan marketing activities and costs, and utilize spreadsheets to evaluate the return on marketing investments- Continuous
  
• Maintain high-quality onboarding of commission-only agents by conducting in-depth assessments of agent performance, executing weekly training sessions for new and existing agents, and achieving a minimum monthly agent productivity score of 5. This ensures the profitability and sustainability of the sales agent team- Continuous
  
• Demonstrate cultural sensitivity by fostering an inclusive and respectful work environment that values and appreciates diverse cultures. Promote cultural awareness and understanding among the team members, resulting in improved cross-cultural collaboration and customer satisfaction- Continuous