Assistant Account Manager

Role Purpose

• Support the Account Management function by ensuring strong administrative coordination, client follow-up discipline, governance preparation, reporting accuracy, collections tracking, renewal visibility, and account-management process execution.
  
• This role exists to improve operational efficiency within the Account Management team by ensuring account information is current, actions are followed through, client meetings are coordinated, and reporting remains accurate and timely.
  
• The Assistant Account Manager serves as the operational backbone of the Account Management function, allowing the Account Management Lead to focus on client relationships, escalations, retention, and commercial outcomes.
  

Required Skills / Competencies

• Strong organizational skills
  
• High attention to detail
  
• Excellent written communication
  
• Strong follow-up discipline
  
• Good stakeholder coordination ability
  
• Proficiency in CRM and reporting tools
  
• Strong administration and documentation skills
  
• Ability to manage multiple priorities simultaneously
  
• Financial and collections awareness
  
• Process-oriented mindset