Assistant Stores Manager

Qualifications & Experience

• Diploma or Degree in Stores Management or a related field.
  
• 2–3 years’ experience in retail or store operations.
  
• Proven experience in inventory and stock control.
  
• Proficiency in SAP system is an added advantage.
  

• Supervise daily store operations, ensuring tasks are executed effectively and in compliance with policies.
  
• Monitor backroom operations, receiving and dispatching stock, and in-store logistics.
  
• Ensure inventory accuracy through timely replenishment, stock counts, and shrinkage control.
  
• Coordinate with suppliers, warehouses, and logistics teams for smooth deliveries and returns.
  
• Maintain proper tagging, labeling, and placement of merchandise.
  
• Assist in supervising floor staff, cashiers, and stock handlers, allocating tasks and tracking performance.
  
• Train team members on operational procedures, safety, and company protocols.
  
• Support customer service by ensuring a clean, well-stocked, and orderly store.
  
• Resolve customer concerns or escalate appropriately.
  
• Prepare reports, schedules, and ensure accurate cash handling and reconciliations.
  
• Support execution of promotions, initiatives, and new processes.