Billing Accountant

QUALIFICATIONS & EXPERIENCE

Primary / Technical Qualifications (IT Bias)

• Education: Bachelor’s Degree in Information Technology, Business Information Systems, Computer Science, Data Analytics, or a related technology field with a minor/focus in Accounting or Finance. (Candidates holding a Bachelor's in Accounting/Finance with strong, demonstrable IT/ERP administration expertise will also be considered).
  
• System Knowledge: Advanced proficiency with ERP billing modules (e.g., MS Dynamics 365, PRISM, Sage Accpac) and automated billing engines.
  
• Technical Skills: Strong understanding of database structures, system integration protocols, basic SQL/querying for reconciliation reporting, and advanced MS Excel skills.
  
• Experience: 3–5 years of experience managing technical billing systems, finance systems operations, or ERP billing modules within a tech-driven enterprise.
  

Secondary / Financial Qualifications

• Accounting Knowledge: Solid understanding of core financial accounting principles, General Ledger structures, IFRS 15 revenue recognition, and statutory tax compliance (VAT/ETR).
  
• Professional Certification: CPA 2, ACCA, or relevant software/ERP certifications (e.g., Microsoft Certified Systems Analyst/ERP) are a distinct advantage.
  

Skills & Competencies

• Technical Problem-Solving: Ability to identify and resolve system interface errors, data mismatches, and software glitches.
  
• Analytical & Reconciliation: Expertise in cross-referencing high-volume system data against general ledger entries.
  
• Communication & Collaboration: Skill in translating technical billing issues to non-technical finance teams and vendor support partners.
  
• Detail-Oriented & Methodical: Precision in auditing automated rules, contract rates, and billing logic.
  

Preferred Industry Experience

• Telecommunications / Internet Service Providers (ISPs)
  
• Technology / Software as a Service (SaaS)
  
• ERP System Vendors or Shared Service Centers
  

KEY RESPONSIBILITIES

Billing Operations & Revenue Management

• Generate, verify, and process customer invoices using automated billing workflows, ensuring pricing matches active contract terms.
  
• Perform pre-billing validation and configure new customer accounts in the billing engine.
  
• Process prompt service terminations and disconnected circuit updates in the system to ensure immediate billing stops and adherence to notice periods.
  
• Issue credit notes and Service Level Agreement (SLA) rebates through authorized system approval workflows.
  
• Support proper revenue recognition in alignment with IFRS standards by reconciling billed system revenue to the General Ledger
  
• Support month-end and year-end closing activities.
  

IT Systems & Data Integrity Management

• Maintain, configure, and troubleshoot specialized billing systems, ERP applications (e.g., MS Dynamics, PRISM, Sage Accpac), and Electronic Tax Register (ETR) integrations.
  
• Conduct routine system integrity checks and data updates to monitor unbilled revenue and prevent system sync failures.
  
• Audit data synchronization between active network infrastructure/circuits and billing software to ensure accurate service metering.
  
• Collaborate with internal IT teams and software vendors (e.g., Accpac, ETR support) to implement system enhancements, automation initiatives, and bug fixes
  

Accounts Receivable & Financial Reconciliation

• Conduct monthly revenue, deferred revenue, and provision reconciliations.
  
• Prepare product-level Profit & Loss (P&L) schedules and margin analysis reports.
  
• Collaborate with the Accounts Receivable team to investigate billing disputes, resolve invoice discrepancies, and support collection efforts.
  
• Prepare audit schedules and provide system event logs/documentation for internal, external, and tax audits.
  

Tax Compliance & Process Automation

• Ensure automated invoice generation complies with local tax regulations (VAT, Excise and other related taxes
  
• Continuous evaluation of billing workflows to automate manual processes and optimize cycle times.
  
• Participate in system enhancements and automation initiatives.
  
• Identify opportunities to improve billing efficiency and accuracy.
  

Key Performance Indicators (KPIs)

• System-to-network data reconciliation accuracy rate.
  
• Invoice generation speed and billing cycle turnaround time.
  
• Reduction in billing errors and dispute resolution turnaround time.
  
• System uptime and integration integrity between ERP, billing software, and ETR.
  
• Compliance with IFRS revenue recognition and statutory tax requirements.