MSVL Group

Computers + 1 more

BUSINESS DEVELOPMENT OFFICER (TECHNOLOGICAL SOLUTIONS)

Job details

Salary

Description

On behalf of our client, a leading provider of digital transformation, custom software development, IT infrastructure, cybersecurity, and enterprise integration systems. we are seeking a results-driven Business Development Officer.

The successful candidate will be responsible for identifying, developing, and closing business opportunities within Kenya’s vibrant Agri-business sector. This role requires a sophisticated understanding of the technology landscape, exceptional relationship-building skills, and a proven ability to drive revenue growth through sustained engagement with both new and existing clients.

Qualifications

1. Education

  • Bachelor’s degree in Marketing, Information Technology, Business Administration, or a related field.
  • An MBA or equivalent postgraduate qualification is highly preferred.
2 . Experience
  • At least 2+ years of professional experience in sales, with a strong preference for candidates from the IT Services, Banking Technology, IT Security, or Enterprise Software sectors.
  • A proven and verifiable track record of consistently meeting or exceeding sales targets and KPIs.

3. Key Skills & Competencies

  • Strong consultative selling, value-based negotiation, and relationship management skills.

  • Self-motivated, target-oriented, and capable of working independently in a fast-paced environment.

  • A high level of professionalism, ethical conduct, and personal integrity.

  • Mastery of the Microsoft Office Suite (Word, Excel, and PowerPoint) for proposal drafting and data reporting.

  • Functional familiarity with CRM tools and a solid understanding of current IT Security solutions in the market.


Responsibilities

1. Prospecting and Opportunity Identification

  • Conduct cold calls (online) and physical site visits to potential customers; maintain a structured daily sales call log.

  • Perform online research and actively scout for opportunities within the ecosystem through professional networks and referrals.

  • Organize and participate in workshops, exhibitions, and roadshows to promote company interests and expand the prospect database.

2. Customer Engagement and Requirement Analysis

  • Engage with prospective clients to identify business challenges, operational pain points, and ICT infrastructure requirements.

  • Lead in-depth sessions to gather comprehensive technical and business requirements.

  • Analyze existing ICT environments to identify vulnerabilities or inefficiencies and recommend strategic improvements.

3. Bid Management and RFP/RFI Responses

  • Manage the end-to-end bid process, including the preparation and submission of high-quality responses to RFPs, RFIs, and RFQs.

  • Coordinate with internal departments to compile technical specifications and commercial inputs for competitive bid submissions.

4. Solution Validation and Risk Assessment

  • Validate the technical feasibility of proposed solutions to ensure they align with specific client requirements.

  • Conduct risk assessments to identify implementation challenges and recommend proactive mitigation strategies.

  • Act as the primary bridge between customers and technical teams (Product, Engineering, Delivery) to ensure the project scope is achievable and clearly understood.

5. Competitive Analysis

  • Perform regular competitive analysis to identify the strengths and weaknesses of the company’s ICT solutions relative to market alternatives.

  • Articulate and highlight unique value propositions to strategically position the company’s offerings against competitors.

Key Performance Indicators

1. Lead Generation & Prospecting: Identify and target high-value clients using market research; generate a consistent pipeline of qualified leads via cold calling, email campaigns, and networking.

2. Sales Target Achievement: Consistently achieve or exceed monthly, quarterly, and annual sales quotas; track progress and pivot strategies as needed to hit revenue goals.

4. Client Relationship Management: Build and nurture long-term client partnerships to drive satisfaction and retention; serve as the primary point of contact for resolving queries promptly.

5. Product Expertise & Demos: Maintain mastery of the software product suite; deliver tailored, high-impact demonstrations that clearly showcase the ROI and value to the client.


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