HF Group

Banking + 2 more

Card Retention Officer

Closed for applications
Job details

Contract Type

Description


Key Accountabilities
  • Design and execute customer campaigns to increase card usage.
  • Develop customer value propositions for different customer segments.
  • Support loyalty, rewards, cashback, and promotional campaigns.
  • Improve customer retention and reduce portfolio attrition.
  • Drive card activation and first-use rates through tactical campaigns
  • Increase card transaction volumes and spend per active card
  • Build relationships with merchants and support the Channels lead to engage fintechs, card schemes, and corporate partners to drive card profitability
  • Negotiate merchant offers and customer promotions.
  • Support co-branded card opportunities as an enabler to growth and retention
Qualifications
  • Bachelor’s degree in business, Finance, Economics, Marketing, or a related field.
  • Professional certifications in payments or banking are an advantage
Competencies
  • Commercial and business development acumen
  • Marketing and campaign management
  • Data analysis (Excel, Power point)
  • Presentation and communication skills
  • Negotiation and relationship management
  • Customer-centric mindset
  • Results-oriented with strong execution skills
  • Team Work and Interpersonal skills
  • Demonstrate Integrity and Professionalism
  • Good communication Skills both written and verbal


Start hiring with Fuzu

Recruit better talent faster - on your own or with our support.

Explore recruitment platform

Don’t miss your chance to work at HF Group. Enter your email to start your application now