Chief Operating Officer

Education, and Experience and Competencies

Qualifications:

• Bachelor's degree in engineering, Manufacturing, Business Administration, or a related field. A Master's degree is preferred.
  
• Professional certification in Operations (e.g., Six Sigma Black Belt, PMP, Lean Manufacturing) is an added advantage.
  

Experience

• Minimum of 10 years of progressive experience in operations leadership roles, with at least 5 years in a senior or executive-level position.
  
• Proven leadership experience within the FMCG industry, preferably in beverages or high-volume manufacturing environments.
  
• Demonstrated success in scaling operations, leading end-to-end supply chains.
  
• Experience in digital transformation, automation, and operational technology adoption is highly desirable.
  
• Strong track record in leading cross-functional teams, building leadership bench strength, and embedding performance cultures.
  
• Demonstrated ability to translate strategy into execution while balancing short-term goals with long-term growth.
  
• Strong analytical and financial skills, with experience in P&L ownership, cost management, and capital expenditure planning.
  
• Strong knowledge of manufacturing processes, engineering principles, logistics, warehousing, and operational best practices.
  

Strategy Development & Execution

• Co-develop and implement the company’s long-term strategic plan with the CEO.
  
• Translate strategy into operational roadmaps with clear milestones and execution metrics.
  
• Lead capital projects, operational transformation, and scale-up programs.
  

Operational Oversight

• Lead daily operations across manufacturing, engineering, logistics, and warehouse management.
  
• Champion operational excellence programs (Lean, TPM, Six Sigma) to drive productivity, cost reduction, and quality improvement.
  
• Ensure efficient use of resources to support volume growth, product diversification, and customer satisfaction.
  

Supply Chain and Logistics Leadership

• Build a responsive and agile supply chain to support On-Time In-Full (OTIF) performance.
  
• Improve warehouse utilization, inventory accuracy, and cost-to-serve metrics.
  
• Establish robust systems for procurement efficiency, demand planning, and route-to-market effectiveness.
  

Engineering & CapEx Management

• Oversee engineering design, asset reliability, and maintenance programs.
  
• Drive plant automation, digitization, and capital project delivery on time and within budget.
  

Risk Management & Compliance

• Lead enterprise risk assessments across operational areas and implement mitigation strategies.
  
• Ensure compliance with HSEQ (Health, Safety, Environment & Quality) standards, labor laws, and regulatory frameworks.
  

Performance Monitoring & Continuous Improvement

• Implement performance management systems to monitor key operational KPIs in real-time.
  
• Lead cross-functional performance reviews, data analytics, and cost-transformation programs.
  
• Institutionalize a culture of continuous improvement and accountability.
  

People & Culture Leadership

• build and empower a high-performing team aligned to business goals and company values.
  
• Lead succession planning, coaching, and capability development for operations leadership.
  
• Role-model and reinforce a people-first culture that emphasizes collaboration, ownership, and agility.
  

Management & Governance

• Support the CEO in all aspects of the day-to-day financial and strategic management of the company.
  
• Support the CEO and the Board in all aspects of the governance of the company.
  

External Engagement

• Represent the company with key stakeholders including suppliers, government bodies, and industry forums.
  
• Manage vendor relationships and oversee contract negotiations for operational services.