Commercial Manager, B2B Partnerships

Experience

• 5–10+ years in account management, commercial, or operations roles
  
• Experience in distributed businesses (energy, FMCG, agri, etc.)
  
• Multi-market experience in Africa is a strong advantage
  

Skills

• Commercially sharp, but operationally grounded
  
• Strong analytical and problem-solving ability
  
• Excellent relationship builder and communicator
  
• Systems thinker – able to fix root causes, not just symptoms
  

Attributes

• High ownership and accountability
  
• Comfortable in both field and strategic environments
  
• Practical, hands-on, and solutions-oriented
  
• Motivated by improving real outcomes for customers
  

Own Key Distributor Relationships

• Own senior-level relationships with key distributors, influencing decision-making across commercial, operational, and strategic priorities
  
• Build trust across commercial, operations, and aftersales teams
  
• Run regular contract performance reviews and joint planning sessions
  

Drive Sell-In & Sell-Through

• Own commercial performance across distributor accounts, including revenue growth, pipeline development, and long-term account expansion
  
• Track how products move through distributor networks to end consumers
  
• Identify and fix bottlenecks in last-mile distribution
  

Manage Stock & Forecasting

• Take ownership of inventory strategy across distributor markets, ensuring disciplined stock allocation, forecasting, and working capital efficiency
  
• Prevent both stock-outs and overstocking
  
• Coordinate closely with internal supply chain teams
  

Own the Consumer Experience

• Be accountable for consumer outcomes, ensuring Agsol products consistently deliver value in the field and drive repeatable demand
  
• Gather feedback from the field and identify recurring issues
  
• Work cross-functionally to resolve systemic problems
  

Warranty and After Sales Management

• Drive high compliance with warranty registration
  
• Ensure distributors have the parts, processes, and training to support customers
  
• Monitor issue resolution times and service quality
  
• Strengthen after sales systems across markets
  

Build Scalable Systems

• Define and implement Agsol’s distributor operating model, building scalable systems across commercial, operational, and after-sales functions.
  
• Improve processes across:
  
• Stock management
  
• Warranty tracking
  
• After-sales support
  
• Build simple, practical systems that can be replicated