Community Outreach Officer - Machakos

Qualifications

• Minimum of a Diploma in a business-related field.
  
• A Bachelor’s degree is desirable.
  
• Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
  
• Excellent communication, presentation, and interpersonal
  
• Strong negotiation and problem-solving
  
• Proven experience in community engagement, sales, or field mobilization will be an advantage.
  
• Age: 25 years and above.
  

• Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
  
• Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
  
• Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
  
• Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
  
• Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.