Closing: May 3, 2024
This position has expiredPublished: Apr 27, 2024 (14 days ago)
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Job Summary
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KEY MEASURABLE GOALS
- Growth of new private schemes in line with the company’s Strategy
- Enhancement of online lending platform and customer onboarding through USSD platform.
- Growth of the Loan book through quality disbursements.
- Ensure growth of all bundled products within the schemes eg bancassurance.
- Coordinating recruitment and training for Sales Consultants while ensuring optimal numbers for the branch
- Support in managing Sales Teams productivity and performance monitoring in line with the company objectives.
- Support payroll credit processes for TAT assurance for enhanced Customer experience and compliance to the company’s lending policies.
- Sign up for new MOUs for loan processing.
- Communicating and reinforcing the AML-CTF compliance culture established by the board.
- Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department.
Qualifications and Qualities:
- Bachelor’s Degree or Diploma in a Business-related course or Social Sciences
- Advanced knowledge in marketing and credit risk management.
- Good analytical skills especially using the business analysis tools
- At least 3 years in a sales related role in fintech and private payrolls.
- Good communication and interpersonal skills.
- Excellent problem solving and decision-making skills.
- Team player/thinker
- A person of high integrity and professional decorum. Keen on timely achievement of targets
- Available for constant travel
Interested applicants should send their application letters, attach their CV, education & professional certificates, and email them by 3rd May 2024 to [email protected] with the subject Consumer Relationship Manager
Due to the urgent need to fill the positions, applications will be reviewed on a rolling basis.
IZWE is an equal opportunity employer and does not solicit any fees for employment or internship opportunities.
Responsibilities
KEY MEASURABLE GOALS
- Growth of new private schemes in line with the company’s Strategy
- Enhancement of online lending platform and customer onboarding through USSD platform.
- Growth of the Loan book through quality disbursements.
- Ensure growth of all bundled products within the schemes eg bancassurance.
- Coordinating recruitment and training for Sales Consultants while ensuring optimal numbers for the branch
- Support in managing Sales Teams productivity and performance monitoring in line with the company objectives.
- Support payroll credit processes for TAT assurance for enhanced Customer experience and compliance to the company’s lending policies.
- Sign up for new MOUs for loan processing.
- Communicating and reinforcing the AML-CTF compliance culture established by the board.
- Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department.
Qualifications and Qualities:
- Bachelor’s Degree or Diploma in a Business-related course or Social Sciences
- Advanced knowledge in marketing and credit risk management.
- Good analytical skills especially using the business analysis tools
- At least 3 years in a sales related role in fintech and private payrolls.
- Good communication and interpersonal skills.
- Excellent problem solving and decision-making skills.
- Team player/thinker
- A person of high integrity and professional decorum. Keen on timely achievement of targets
- Available for constant travel
Interested applicants should send their application letters, attach their CV, education & professional certificates, and email them by 3rd May 2024 to [email protected] with the subject Consumer Relationship Manager
Due to the urgent need to fill the positions, applications will be reviewed on a rolling basis.
IZWE is an equal opportunity employer and does not solicit any fees for employment or internship opportunities.
1. Portfolio growth and management
- Outreach/recruitment activities in customer on-boarding
- Growth of the Loan book through quality disbursements.
- Support in the growth of all Bancassurance products throughout all the schemes.
- Identify schools, Government office, Churches, and Corporates in areas of operations.
- On time Disbursement and pipeline management
- Client retention and on time service delivery
- To drive Salaried loans in the Branches
- Facilitate timely employer by-products collections, reconciliations for loan follow up and on-time scheme remittances.
- Proper Relationship Management of existing Schemes within the jurisdiction.
- Sales Consultant numbers optimization and contracting; Recruitment, training, and effective supervision of Sales agents.
- Value addition by expanding the revenue basket through salary processing in existing relationships.
2. Loan underwriting/processing
- Thorough documents scrutinization i.e. pay slips, national ID, staff IDs,etc
- Documentation due diligence and integrity
- Proper management of TAT on all loan applications.
- Conduct BCC for every loan application as per the credit policy.
3. Training Role
- Dissemination of information to prospective clients about Izwe.
- Recruitment, Continuous agents training and engagements.
- Client motivation and enhanced relationship management.
- Ensuring clients understand operations policy.
4. Default management
- Ensuring requisite employers’ approvals on all application through ensuring payroll verification is conducted.
- Understand and resolve all the underlying causes of default.
- Compliance to policy in the initial period of recruitment
- Ensuring all the applications meets the third rule.
- Prompt payment collection and timely Salary processing for the customers.
5. A link with the public
- Ensure well-managed relationships with the institutional heads of various Corporates.
- Ensure well-managed relationship with HR functions of the serviced institutions and all relevant contacts.
- Ensure maximum value is derived from all existing and new partnership arrangements.
6) AML KYC & CFT Responsibilities
- Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
- Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility.
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