Credit Control Officer

Requirements

• Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
  
• Diploma in Business Management and Credit Management
  
• IT Related experience
  
• A minimum of 2 years’ experience in Debt management
  

• Focus on the areas of bills coverage both for corporate clients and Cash patients
  
• Carry out a range of duties including contacting clients by email, letter, phone and other means to follow up on letters of undertakings and payments.
  
• Admissions are checked, bills secured in the right corporate accounts and right amount of cash deposits are collected based on words.
  
• SHA notification is done and rebate captured in the bill.
  
• Provides accurate information to both Internal and External clients
  
• Communication with our clients ensuring quality care and teamwork
  
• Discharge of patients while striving to reduce the waiting time and ensuring the rebated amount is reflected in the bill.
  
• Final bill printed with all charges including doctors’ fees and biometrics captured as per the corporate’s requirements.
  
• Both Preauthorization and Claim forms are signed by the Patient before clearance is done.
  
• Avoid rejections from the corporate clients and bad debts
  
• Prepare invoices for dispatch to finance.
  
• Ensure standard and smooth flow of the process and procedures as per departmental policies.
  
• Deliver quality services in the Hospital.
  
• Maintain standard and smooth flow of the process and procedures as per departmental policies.
  
• Delivery customer service excellence