Credit Control Officer

Closed for applications

Bomet • Kenya

Job details

Location

Bomet • Kenya

Contract Type

Description

The Credit Control Officer plays a critical role in safeguarding the hospital’s financial health by ensuring the timely collection of revenue, managing accounts receivable, and building strong relationships with corporate clients and insurers. This role directly contributes to operational efficiency and cash flow stability across the organization.

Qualifications and Experience:

Bachelor’s degree in Commerce (Finance, Accounting) or a related field
Certified Public Accountant (CPA-K), ACCA, or Certified Credit Professional (CCP)
Minimum of 5 years’ experience, including at least 2 years in a Credit Control role
Previous experience in a busy hospital setting is highly preferred
Registered member of the Institute of Certified Public Accountants of Kenya (ICPAK)

Key Competencies:

In-depth knowledge of credit management and financial regulations (including IFRS and local tax laws)
Strong leadership, negotiation, and decision-making skills
High integrity and strong work ethic
Excellent interpersonal and customer service skills
Proficiency in accounting packages and financial software systems
Ability to solve problems with sound judgment and professionalism

Ensure monthly collection targets are met to support operational and investment cash flow stability
Oversee effective billing and accurate revenue capture processes
Manage all accounts receivable and maintain strong customer relations
Reconcile accounts and issue timely statements and client letters per hospital policy
Address and resolve billing disputes with patients and insurers
Negotiate payments and ensure adherence to agreed terms
Champion a culture of customer service excellence and continuous improvement
Monitor payment trends and recommend proactive measures to prevent debt accumulation
Maintain up-to-date contracts with all hospital debtors
Enhance credit management capacity within the department