Closing: May 3, 2024
This position has expiredPublished: Apr 24, 2024 (12 days ago)
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Job Summary
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MINIMUM REQUIREMENTS AND COMPETENCIES
- Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist
- A minimum of 5 years experience in Collections and credit control roles.
- Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.
- Good interpersonal and people management skills.
- Ability to follow processes and procedures accurately.
- Ability to meet tight deadlines.
Responsibilities
MINIMUM REQUIREMENTS AND COMPETENCIES
- Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist
- A minimum of 5 years experience in Collections and credit control roles.
- Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.
- Good interpersonal and people management skills.
- Ability to follow processes and procedures accurately.
- Ability to meet tight deadlines.
- Collection of cheques as per your allocated list.
- Timely Dispatch of invoices and statements at the beginning of the month.
- Responsible for proper accounting for cheques and cash collected plus preparing a daily report for the client
- Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
- Prepare daily collection plan and hand over daily collection report the following morning.
- Following up on client payment dates through telephone calls or visitation.
- Reconciliation of client accounts in cases of dispute.
- Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
- Communicating any clients’ complaints and instructions to the office.
- Follow-up on customers who have issued bouncing cheques.
- Ensure ageing balances do not move categories towards 180 days.
- Ensure reduction in customer complaints related to receipt of invoices.
- Timely resolution of customer issues and escalation of any issues outside job scope and follow through to
- ensure closure
- Proactively act and follow up on assigned customer requests/complaints to closure and keep customers updated on the status.
- Plan a course of action to recover outstanding payments
- Locate and contact clients to inquire about their payment status
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