Introduction

Designed by an international multi-award winning design firm based in Dubai, our client’s Hotel will be a game changer in the East African Hospitality Industry.

The 5 Star hotel will feature the highest standard, exquisitely designed: guest rooms, array of restaurants & bars, nightclub, swimming pool, gym & spa, function garden as well as extensive conference and banqueting facilities to cater for over 1,000 guests.

Beyond design, the hotel also aims to take customer centricity & employee satisfaction to a new level in the industry. It is due to open in Nairobi, Kenya in the 3rd Quarter of 2022.

Please visit link below to have an insight to our hotel:

https://www.slideshare.net/GleeHotel/glee-introduction

Job Brief

We are looking for a qualified Assistant Security Manager to join our team. He/she will be responsible for assisting the Security Manager in coordination of security operations, as well as managing, training, and assessing performance of the entire security personnel.

Introduction

Designed by an international multi-award winning design firm based in Dubai, our client’s Hotel will be a game changer in the East African Hospitality Industry.

The 5 Star hotel will feature the highest standard, exquisitely designed: guest rooms, array of restaurants & bars, nightclub, swimming pool, gym & spa, function garden as well as extensive conference and banqueting facilities to cater for over 1,000 guests.

Beyond design, the hotel also aims to take customer centricity & employee satisfaction to a new level in the industry. It is due to open in Nairobi, Kenya in the 3rd Quarter of 2022.

Please visit link below to have an insight to our hotel:

https://www.slideshare.net/GleeHotel/glee-introduction

Job Brief

We are looking for a qualified Assistant Security Manager to join our team. He/she will be responsible for assisting the Security Manager in coordination of security operations, as well as managing, training, and assessing performance of the entire security personnel.

• Perform checks on operational needs and administer new procedures for strict compliance in the hotel

• Collate Hotel Incident reports, record statements, and interview eyewitnesses performing
  onsite investigation and involve the authorities, where necessary.

• Oversee critical and sensitive functions in the hotel giving command & control the operations during an emergency

• Ensure all security personnel are fully briefed on major events of the hotel and formulate the respective SOPs

• Assist the Security & Safety Manager to monitor Department’s budget and ensure
  expenditures are within the budget

• Implement strict discipline on non-performers and liaise directly with HR Department for appropriate actions

• Prevent situations that could jeopardize the reputation of the hotel

• Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements

• Assist staff in handling of unusual guests or employees’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters

• Select, train, schedule, discipline and direct security colleagues in all aspects of security policies and procedures

• Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies

• Remain informed of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and employees’ rights

• Responsible for all training related to the hotel’s emergency procedures

• Conduct orientation to new colleagues on Security & Safety

• Organize departmental functions/retreat to foster better relationships within the department.

• Participate in Workplace Safety Committee (OSH) activities of Hotel

• Carry out any other duties as and when assigned by the Security Manager and the Management at large

• Oversee daily handing and taking over of teams and to check the documents handed over by the Supervisors

Requirements

• Bachelor's Degree in Crime/Security Management or its equivalent

• 5+ years of experience in a similar role with proven track record

• Conversant with the various systems in Hotel Security Management

• Experienced in first aid, firefighting and crowd control

• Possess occupational CPR and AED operation skills

• Basic Fire Fighting skills

• First Aid Management

• Knowledge in Fire Prevention & Protection of Building

• Excellent communication skills

• Knowledge of governing local laws pertaining security

• Ability to remain calm and composed under pressure
  

• Ability to prioritize workload and meet targets