Jobs and Vacancies in Mombasa, Kenya

12

jobs

Leading company in Restaurant, hospitality, travel

Only on Fuzu

Assistant Hotel General Manager

Mombasa, Kenya

CJ's Restaurant

Only on Fuzu

Chef

Mombasa, Kenya

CJ's Restaurant

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Waiter / Waitress

Mombasa, Kenya

Kyosk

Commercial Partner

Mombasa, Kenya

Kituo Cha Sheria

Legal Assistant

Mombasa, Kenya

Kituo Cha Sheria

Legal / Program Officer

Mombasa, Kenya

Mount Kenya University (MKU)

Lecturers - School Of Business And Economics (Finance And Economics)

Mombasa, Kenya

Poa Internet

Territory Sales Manager - Mombasa South

Mombasa, Kenya

North Star Alliance

HIV Testing Services Provider

Mombasa, Kenya

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INKOMOKO

Office Assistant - Mombasa

Mombasa, Kenya

Only on Fuzu

Assistant Hotel General Manager

Leading company in Restaurant, hospitality, travel

Closing: Mar 14, 2024

20 days remaining

Published: Feb 15, 2024 (8 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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We are urgently searching for an Assistant General Manager for our 3-Star Beach Resort Hotel in Mombasa. He / She will be assisting the Hotel’s General Manager in all aspects of operations at the hotel, day-to-day staff management and guests, thereby responsible for managing the Hotel’s management team and overall hotel targets to deliver an excellent Guest experience.


Responsibilities
We are urgently searching for an Assistant General Manager for our 3-Star Beach Resort Hotel in Mombasa. He / She will be assisting the Hotel’s General Manager in all aspects of operations at the hotel, day-to-day staff management and guests, thereby responsible for managing the Hotel’s management team and overall hotel targets to deliver an excellent Guest experience.


  • Ensuring highest standards of professional service to customers/guests.

  • Designing and developing day-to-day operational strategies and functions of the hotel to ensure total guest satisfaction.

  • Initiating cost effective controls and revenue management techniques.

  • Ensuring the hotel capacity is at 100% by closely monitoring the hotels business reports on a daily basis and take decisions accordingly.

  • Maintaining and managing the hotel equipment, infrastructure, inventories, and other facilities efficiently and advising the Directors and Management on the same.

  • Ensuring optimal staffing, maintaining updated staff records and staff discipline, motivating and mentoring the hotel staff.

  • Ensuring full compliance to the hotel operating controls, policies, procedures and service standards.

  • Handling customers’ complaints, and oversee the service recovery procedures.

  • Managing on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

  • Maximizing room yield and the hotel revenue through innovative sales practices and yield management programs.

  • Liaising with the external stakeholders.

  • Ensuring the Gym and swimming pool are in order and the equipments are well and running.

  • Preparing monthly financial report for the Directors and Management.


Requirements:

  • Must have a Bachelor or Diploma in Hospitality Management.

  • Diploma or Certificate in Business field is desirable, especially in Business Management or Administration, Human Resource Management, Sales & Marketing.

  • Minimum 5 years’ experience as an Assistant General Manager or Senior Supervisor in a three star hotel and above.

  • Strong general management, staff management and demonstrated leadership skills.

  • Excellent problem-solving, analytical, and critical thinking skills.

  • Report writing skills.


Notes

  • Budget - Open

  • Job location - Bamburi, Mombasa County.



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