Oasis Outsourcing
Outsourcing + 1 more
Description
Monday- Sunday, 2 days OFF, 6:00 AM – 7:00 PM PST, 4PM -5AM KEN, 40 hours per week
3 weeks de training, 1 week nesting
What We’re Looking For
1+ year of customer service experience (retail, call center, or hospitality preferred)
ENGLISH ADVANCED (C1)
A problem‑solving mindset with the ability to adapt quickly
High levels of integrity, accountability, and reliability
Comfort working in a fast‑paced, goal‑oriented environment
Tech‑savvy, able to navigate multiple systems while multitasking efficiently
Responsibilities
-First point of contact via phone; listen and resolve inquiries with empathy.
-Handle escalations and ensure smooth resolutions.
-Troubleshoot issues, approve adjustments/returns, and follow up for satisfaction.
-Deliver honest, ethical, and confidential support.
-Stay updated on products, policies, and procedures.
-Collaborate with teammates, join trainings, and provide feedback to improve service.Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.