Debt Collector

Key Responsibilities:

• Contact customers via phone, email, or written communication to collect overdue payments.
  

• Client Visits: Visit our top 20 clients every three months, including the Discuss strategies to improve regular payments and
  

  adjust credit limits as needed. As to discuss delay and related possible
  

  improvement.
  

• Debt Collection Focus: Ensure that all outstanding debts are collected promptly.
  

• Overdue Accounts: Ensure all overdue accounts are checked, verified, and addressed promptly.
  

• Negotiate payment plans and settlements within company guidelines.
  

• Monitor and follow up on agreed payment arrangements to ensure compliance.
  

• Update customer records with status, communications, and payment activity.
  

• Handle disputes and escalate complex issues to the appropriate department.
  

• Collaborate with internal teams (e.g.,accounting, legal) to resolve issues.
  

• Maintain a high level of professionalism and customer service during all interactions.