Driver Lead

Qualifications & Experience

· Bachelor’s degree in Logistics, Supply Chain Management.

· Minimum of 5 years of experience in logistics.

· Fuel tracking.

· Manage and plan biweekly driver toolbox meeting.

· Proven experience in driver leadership.

· Experience in project management, people management.

· Strong analytical and problem-solving skills, with the ability to drive continuous improvement.

· Proficiency in MS Office and other relevant logistics management tools.

· A deep understanding of supply chain needs, particularly within Logistics environment.

1. Operational Management

· To ensure both internal and external customers are treated with respect by drivers and always receive the highest possible level of service.

· Ensure availability of competent drivers to always meet customer requirements.

· Lead and manage a team of drivers.

· Appropriately handle customer grievances or queries related to HGV drivers.

· To act as the principal operational liaison between DHL supply chain management and the team.

· Build trusted relationship with control tower, workshop and operation colleagues to ensure to ensure efficient driver duties execution.

· Appraise management on general driver activities, challenges and outcomes on a day-to-day basis.

· Work closely with driver trainer.

· Observe and enforce all DHL supply chain statutory and industry best practices obligations tied to driver management.

· Ensure all delivery paperwork, briefing/debriefing reports, preposition check list, weekly time sheets, and any other required paper is checked, appropriately field or forwarded to relevant personnel in a timely and organized manner.

· Evaluate driver violation report and take appropriate measures

· Ensure driver management department complies with company and local statutory obligations & legislations, health and safety, quality & BCM.

· Exceptions right and night parking fees report.

· Responsibility of driver duty roster design to maximize on driver availability to effectively serve the customer while appropriate rest periods (offs, leave, sick offs etc.) observed & cost controls in place (6th & 7th) day costs, allowances etc.

· Develop a culture of respect and high performance within your team closely follow the EOS ensuring action plans are well formulated follows & updated on MATT.

· To administer and report performance measurement of drivers, this includes provision of data used run the driver incentive scheme & the support of the same.

· To monitor, report and propose corrective /preventive measures against any event or action that poses an operation or financial risk to DHL supply chain vehicular assets, consignments and fuel.

· Management of the 6th & 7 the day.

· Drive KPIs to ensure contract fulfillment and meet DHL’s operational expectations.

· Maintain strong customer relationships.

2. Leadership & Stakeholder Collaboration

· Identify, develop, and empower team members to perform at their best.

· Foster an inclusive, collaborative, and high-performing workplace culture.