Finance Systems and Process Management Lead

KEY RESPONSIBILITIES

Finance Process Review, Analysis and Continuous Improvement

• Review and analyse Finance business processes across the Group to identify inefficiencies, control gaps, duplication and opportunities for standardisation.

• Recommend and support implementation of process improvements that enhance accuracy, timeliness, governance and user experience.

• Support standardisation of Finance policies, procedures, operating models and controls across subsidiaries where applicable.

· Finance Systems Needs Assessment and Solution Design

• Assess Finance system needs and define business requirements for new or enhanced system capabilities.

• Identify gaps and improvement opportunities in existing Finance systems, workflows, data flows, reports and controls.

• Work with IT, vendors and business users to translate Finance requirements into practical system and process design outputs.

System and Process Improvement Projects

• Lead or support Finance system and process improvement initiatives from requirements definition through design, testing, data migration, deployment and post go-live support.

• Coordinate user acceptance testing, issue resolution, cutover readiness and transition to business-as-usual support.

• Support data migration activities, including mapping, validation, reconciliation and user sign-off.

Finance Systems and Process SME Support

• Act as a Finance systems and process subject matter expert for Oracle E-Business Suite, EPM, banking finance processes and related enterprise platforms.

• Review and resolve end user system and process challenges in liaison with IT teams, system vendors and business process owners.

• Provide practical guidance to users on system usage, process compliance, issue escalation and root-cause resolution.

Digitisation, Automation and Emerging Technology Adoption

• Support adoption of digitisation, AI, RPA and other emerging technologies to improve Finance process efficiency, controls and analytics.

• Identify automation use cases across Finance processes and support the design of sustainable operating and governance arrangements.

• Promote adoption of best practices in process documentation, workflow automation, controls monitoring and exception management.

Change Management, Training and Adoption

• Prepare and deliver training for end users on current and planned Finance system and process enhancements.

• Develop user guides, process documentation, change communications and support materials to drive adoption.

• Support change impact assessments, stakeholder engagement, readiness tracking and post-implementation adoption reviews.

CORE ACCOUNTABILITIES AND DELIVERABLES

• Finance systems and processes aligned to Group strategy and Finance transformation priorities.

• Documented process reviews, gap assessments, business requirements and improvement recommendations.

• Implemented system and process enhancements that improve efficiency, controls, governance and user experience.

• Effective UAT, data migration support, training, adoption and post go-live stabilisation for Finance initiatives.

• Timely resolution or escalation of Finance system and process issues in liaison with IT, vendors and process owners.

• Updated process documentation, user guides, training materials and change management artefacts.

KEY TECHNICAL SKILLS & LEADERSHIP COMPETENCIES

Technical skills

• Deep knowledge of Oracle E-Business Suite core Finance modules and related end-to-end Finance processes.

• Working knowledge of Oracle EPM modules and financial reporting, planning, budgeting or consolidation processes.

• Strong understanding of banking Finance processes and source systems, including Finacle and Way4.

• Good knowledge of process mapping, requirements definition, system design, UAT, data migration, controls design and post go-live support.

• Strong appreciation of digitisation, AI, RPA, workflow automation, data analytics and emerging technology use cases in Finance.

Leadership and behavioural competencies

• Strong analytical, problem-solving and root-cause analysis skills.

• Effective stakeholder engagement, communication and user training skills.

• Ability to work across functions and subsidiaries to deliver practical outcomes.

• High attention to detail, control mindset, ownership and delivery orientation.

• Change agility and ability to support users through system and process transformation.

EXPERIENCE REQUIREMENTS

• 5–8 years’ experience in Finance systems, Finance transformation, business process improvement or related roles within a financial services organisation.

• Hands-on experience supporting or implementing Finance systems and process improvement initiatives.

• Experience with Oracle E-Business Suite core Finance modules and Oracle EPM modules.

• Experience with banking systems and Finance processes, including Finacle and Way4, is required.

• Experience in requirements gathering, system/process design, testing, data migration, user training, go-live support and issue resolution.

• Exposure to multi-country or Group-level Finance operations will be an added advantage.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS

• Bachelor’s degree in Finance, Accounting, Business, Information Systems, Technology or a related discipline.

• Professional qualification such as CPA, ACCA, CISA, CIMA or equivalent will be an added advantage.

• Project management, business analysis, process improvement, automation or ERP certification will be an added advantage.