Group Chief Human Capital & Workforce Transformation Officer

Qualifications

• 15+ years experience in: Human Capital Strategy, Workforce Transformation and BPO / GBS / Tech environments
  
• Experience scaling teams 100 → 5,000+
  
• Strong understanding of: AI-driven workforce systems and Global outsourcing models
  
• Executive presence (Board-level engagement)
  

• Strategic Leadership
  
• Define and execute Group Human Capital Strategy
  
• Serve as a trusted advisor to the CEO and Board
  
• Align workforce strategy with business growth and global expansion
  
• Workforce Scale & Transformation
  
• Build scalable systems to support 10,000+ workforce growth
  
• Lead digital workforce hubs (Konza, Webuye, national rollout
  
• AI-Driven Workforce Systems
  
• Implement AI-powered HR and workforce platforms
  
• Integrate with Quantum Synapse AI intelligence systems
  
• Talent Development
  
• Establish elite training academies
  
• Drive certification pathways aligned to: Cybersecurity, AI, Cloud and Data
  
• Design and implement a standardized global GBS operating model
  
• Optimize resource allocation and operational efficiency
  
• Operational Excellence
  
• Ensure workforce productivity, efficiency, and scalability
  
• Optimize workforce cost structures for global competitiveness
  
• Culture & Leadership
  
• Build a mission-driven, high-performance organization
  
• Develop future leaders within INUA AI ecosystem