Housekeeping Officer

Education/Qualification

• Minimum Diploma in Hospitality management or related field from a recognized field
  
• 5 years of proven experience in a hospitality role, or related field with a minimum of 3 years in a leadership or supervisory role in a large organization.
  

• Maintain high cleaning standards by ensuring exceptional cleanliness in all serviced areas, setting a high standard for the housekeeping team, and participating in daily cleaning activities as necessary, leading by example.
  
• Oversee cleaning staff working across various areas, ensuring tasks are completed efficiently and effectively.
  
• Conduct manual performance appraisals for cleaning staff and provide constructive feedback and recommendations.
  
• Maintain and properly label all cleaning equipment and chemicals, ensuring they are stored safely and used correctly.
  
• Regularly check and maintain housekeeping equipment and furnishings to ensure they are in good working condition.
  
• Plan and coordinate daily work assignments for the housekeeping department to ensure all tasks are completed on time.
  
• Implement and monitor safety measures to ensure the well-being of patients, cleaning staff, and other personnel in the building.
  
• Consistently seek ways to improve cleaning timings and methods to enhance efficiency.
  
• Ensure all complaints related to housekeeping are addressed and resolved in a timely manner.
  
• Record and collate data related to cleaning activities and outcomes for reporting purposes.
  
• Be an active member of relevant committees, such as the housekeeping quality improvement team.
  
• Participate in key projects related to housekeeping, contributing to the development and implementation of improvement initiatives.
  
• Day-to-day operations and supervision of staff in the assigned work area fostering a cohesive and unified organizational culture.
  
• Facilitate implementation of the internal audit, risk management, QMS and other related work plans
  
• Perform any other duties as assigned from time to time to support the overall operation and objectives of the hospital.