Human Resource Officer

Qualifications & Experience

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field
  
• Valid CHRP / IHRM membership is mandatory
  
• Minimum of 3–5 years’ experience in an HR generalist role
  
• Experience in a hospital or regulated environment (added advantage)
  

Key Performance Indicators (KPIs)

• Time-to-fill vacancies
  
• Employee retention rate
  
• Compliance with statutory and labor requirements
  
• Completion rate of performance reviews
  
• Training implementation and participation rates
  
• Employee engagement indicators
  

Functional Skills and Behavioral Competencies

• Strong workforce planning and HR analytics skills.
  
• Demonstrated expertise in recruitment, interviewing, and talent acquisition.
  
• Excellent stakeholder engagement, communication, and interpersonal skills.
  
• High attention to detail with strong data integrity and reporting accuracy.
  
• Ability to balance service delivery needs with cost stewardship.
  
• Strong organizational and planning skills in a fast-paced environment.
  
• High ethical standards, integrity, and accountability.
  
• Proficiency in MS Word, Excel, PowerPoint, and Outlook.
  
• Alignment with Christian values, professionalism, teamwork, and servanthood leadership.
  
• Commitment to Tenwek Hospital’s mission and faith-based ethos.
  

Recruitment & Onboarding

• Coordinate end-to-end recruitment processes including job postings, shortlisting, interviews, reference checks, and job offers.
  
• Collaborate with hiring managers to identify staffing needs and required competencies.
  
• Conduct background checks and verify employment eligibility documentation.
  
• Facilitate new hire onboarding, orientation, and induction programs.
  
• Ensure proper documentation and maintenance of employee records.
  

HR Administration & Compliance

• Maintain accurate and up-to-date employee files (both physical and electronic).
  
• Ensure compliance with labor laws, statutory requirements, and company policies.
  
• Prepare HR reports and documentation as required.
  
• Assist in payroll preparation by providing relevant employee data (leave, attendance, allowances, deductions).
  
• Monitor contract renewals, probation confirmations, and employee lifecycle milestones.
  

Employee Relations

• Serve as a point of contact for employee inquiries and HR-related matters.
  
• Support disciplinary processes including investigations, hearings, and documentation.
  
• Promote a positive working environment and foster employee engagement initiatives.
  
• Assist in conflict resolution and dispute management.
  

Performance Management

• Support implementation of performance management systems including goal setting and reviews.
  
• Monitor performance appraisal timelines and ensure completion.
  
• Provide guidance to managers and employees on performance-related matters.
  
• Track and report on performance improvement plans (PIPs).
  

Training & Development

• Identify training needs in collaboration with departmental heads.
  
• Coordinate training programs, workshops, and professional development initiatives.
  
• Monitor compliance with mandatory trainings (e.g., safety, certifications, CPD).
  
• Maintain training records and evaluate effectiveness of programs.
  

HR Policy & Process Improvement

• Assist in developing and reviewing HR policies and procedures.
  
• Ensure consistent implementation of HR policies across the organization.
  
• Recommend process improvements to enhance HR efficiency and service delivery.