Human Resources Officer

What You Will NeedAcademic Requirements:  

• A bachelor’s degree in any social science with two years of experience OR  
  
• A diploma in Human Resource Management coupled with four years of experience. 
  
• Membership with a relevant professional body is required.  
  

Summary of Competencies  

• Understanding various labour laws and regulations 
  
• In-depth organizational awareness. 
  
• Critical thinking and decision-making skills. 
  
• High approachability. 
  

What You Will NeedAcademic Requirements:  

• A bachelor’s degree in any social science with two years of experience OR  
  
• A diploma in Human Resource Management coupled with four years of experience. 
  
• Membership with a relevant professional body is required.  
  

Summary of Competencies  

• Understanding various labour laws and regulations 
  
• In-depth organizational awareness. 
  
• Critical thinking and decision-making skills. 
  
• High approachability. 
  

• Recruitment (30%)
  • Manage the HR recruitment system- Sage by uploading job adverts, sourcing, screening, and interviewing processes for an organization.
    
  • Advise hiring managers on interviewing techniques.
    
  • Facilitate pre-boarding and onboarding of employees, that is, staying in touch with them, answering their questions, sending them relevant material, and so on.
    
• Employee Relations (30%)
  • Ensure that employees' complaints, grievances, and disciplinary cases are handled promptly while following the standard process.
    
  • Establish mechanisms of documenting and tracking all disciplinary issues.
    
  • Investigating complex employee relations issues in an effective manner.
    
  • Provide advice on revision of HR programs and policies to generate more positive outcomes.
    
  • Work closely with the relevant stakeholders to conduct investigations of complaints and implement corrective actions as necessary.
    
• Contract Management (20%)
  • Issue contracts to employees and track expiry dates, to ensure timely renewals.
    
  • Supervise the confirmation process to ensure timely feedback is provided to employees.
    
  • Ensure that renewals and non-renewals are notified as per contractual guidelines.
    
• Administrative (10%)
  • Timely update of changes on work tools and systems such as ERP.
    
  • Facilitate employee movements, including transfers, redeployment, and promotions.
    
  • Employee Offboarding; Deactivation from company systems and schemes.
    
•  Collaborative Tasks (10%)
  • Ensure performance improvement plans are executed promptly, and feedback is provided to employees.
    
  • Provide support for the appraisal process.
    
  • Closely work with the departmental heads to identify and plan for training programs.
    
• Perform any other duties assigned by the supervisor.