ICT Manager-Business Systems & Applications

Qualifications and Competencies

• Bachelor’s degree in Computer Science, Information Technology, Information Systems,
  
• Software Engineering, or a related field from a recognized institution.
  
• Master’s degree in a relevant field will be an added advantage.
  
• Relevant professional certifications such as ITIL, PMP, PRINCE2, COBIT, Oracle,
  
• Microsoft, SAP, CISSP, or related certifications will be an added advantage.
  
• Minimum of six (6) years relevant work experience in ICT, Systems Administration,
  
• Enterprise Applications, or Business Systems Management, three (3) of which should be in a management position.
  

• Managing and overseeing the Bank’s enterprise applications, business systems, and related digital platforms.
  
• Leading the implementation, integration, maintenance, and enhancement of business applications to support operational and strategic objectives.
  
• Ensuring optimal performance, availability, security, and reliability of all business systems and applications.
  
• Coordinating system upgrades, patches, testing, deployment, and change management processes.
  
• Collaborating with business units to identify automation opportunities and translate business requirements into technology solutions.
  
• Developing and enforcing application management policies, procedures, standards, and controls.
  
• Managing relationships with software vendors, service providers, and implementation partners.
  
• Overseeing user access management, system configurations, and application security controls in compliance with ICT governance and information security requirements.
  
• Monitoring application performance and preparing periodic reports on system utilization, incidents, and service delivery.
  
• Coordinating user training, system documentation, and end-user support services.
  
• Supporting business continuity and disaster recovery planning for enterprise applications and systems.
  
• Ensuring compliance with regulatory requirements, ICT standards, and internal policies relating to business systems and applications.
  
• Supervising and appraising staff within the Business Systems and Applications function.