ICT Technician

Experience, Knowledge & Competencies

• Minimum 3 years in IT support/network administration.
  
• Must have proven skills in network protocols (TCP/IP), Windows/Linux servers, Digital Radio Programming (e.g., Motorola, Kenwood), and practical experience with LoRa WAN deployment/sensors.
  
• Familiarity with Earth Ranger is a plus.
  
• Requires excellent problem-solving/communication skills.
  
• A valid driver's license with a willingness to travel between conservancy locations in the place.
  

• IT Maintenance & Programming: Manage, troubleshoot, and maintain all IT infrastructure (desktops, laptops, wifi, servers). Perform updates, backups, security checks, and install/configure systems and applications.
  
• Digital Radio Network: Program, maintain, and troubleshoot the DRN, including repeater sites and power systems, ensuring optimal field coverage.
  
• LoRa WAN Network: Program, maintain, and monitor LoRa WAN infrastructure (Gateways and sensors) for optimal performance and data transmission.
  
• Specialized Systems: Provide essential troubleshooting, maintenance, and user support for the Earth Ranger software platform, ensuring reliable operation for conservation and security.
  
• Documentation & Reporting: Maintain accurate inventory, manage all Radio licenses, and create detailed documentation for networks and procedures.