Information Communication Technology Assistant II

Person Specifications:

• Cumulative service period of three (3) years’ work experience in the grade of ICT Assistant III or in a comparable position;
  
• Diploma in any of the following fields: Computer Science, ICT, IT, ICT Systems Support, Computer Information Systems, Computer Engineering & Maintenance, Computer Networking, Software Development, Business Information Technology, Telecommunications Engineering or its equivalent qualification from a recognized Institution.
  

• Analysing, designing and testing ICT applications;
  
• Providing user support;
  
• Preparing training materials on how to operate ICT system and infrastructure;
  
• Training users on ICT system and infrastructure;
  
• Repairing and maintaining ICT system and infrastructure;
  
• Monitoring performance of ICT equipment; and
  
• Reporting any faults for further action.