Learning & Development Officer (Bank)

• They are seeking a highly motivated and detail-oriented individual to join our People and Culture team as a Head of Learning and Development. As a key contributor, you will play a pivotal role in fostering a culture of continuous learning and professional development within our organization.
  

Requirements

• Bachelor’s degree in human resources, Organizational Development, or a related field.
  
• 3-5 years of proven experience in learning and development roles.
  
• Familiarity with Learning Management Systems (LMS) and Knowledge Management Systems (KMS).
  
• Strong organizational and project management skills.
  
• Excellent communication and interpersonal skills.
  
• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.
  

• They are seeking a highly motivated and detail-oriented individual to join our People and Culture team as a Head of Learning and Development. As a key contributor, you will play a pivotal role in fostering a culture of continuous learning and professional development within our organization.
  

Requirements

• Bachelor’s degree in human resources, Organizational Development, or a related field.
  
• 3-5 years of proven experience in learning and development roles.
  
• Familiarity with Learning Management Systems (LMS) and Knowledge Management Systems (KMS).
  
• Strong organizational and project management skills.
  
• Excellent communication and interpersonal skills.
  
• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.
  

Learning Management System (LMS):

• Oversee the implementation and maintenance of the learning management system (LMS).
  
• Administer the LMS, including user management, content upload, and system maintenance.
  
• Provide technical support and training to users on LMS functionality.
  

Onboarding:

• Facilitate the onboarding process for new hires, ensuring a smooth and positive experience.
  
• Collaborate with various departments to create and update onboarding materials, including welcome kits, training manuals, and resources.
  
• Conduct onboarding sessions and provide ongoing support to new employees.
  

Knowledge Management System (KMS):

• Oversee the implementation and maintenance of the knowledge management system.
  
• Collaborate with subject matter experts to capture and organize relevant content.
  
• Ensure accessibility and usability of information within the KMS.
  
• Promote a culture of knowledge sharing across the organization and encourage collaboration and information exchange.
  
• Integrate knowledge sharing into broader learning and development initiatives and align training programs with the organization's knowledge management goals.
  

Training Needs Analysis:

• Conduct regular assessments to identify organizational training needs.
  
• Work with department heads to understand specific team training requirements.
  
• Analyze data and feedback to improve and tailor training programs.
  

Training Administration:

• Develop and maintain a comprehensive training calendar, ensuring alignment with organizational goals.
  
• Coordinate the development, scheduling, and logistics of various training programs.
  
• Track and manage training attendance, ensuring accurate record-keeping.
  
• Assist in the development and maintenance of training databases and records.
  

Development and Delivery of Training:

• Design and develop training programs based on identified organizational needs.
  
• Deliver engaging and interactive training sessions to employees at all levels.
  
• Gather feedback and continuously improve training content and delivery methods.