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Telkom Kenya

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Senior Product Manager

Nairobi, Kenya

Closing today

The People’s Action for Learning (PAL) Network

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Assessment Program Manager

Nairobi, Kenya

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St Kizito Training Utawala

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SOCIAL WORKER

Nairobi, Kenya

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Shambani Pro

Monitoring And Evaluation Officer

Embu, Kenya

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Palladium Group

Monitoring, Evaluation, And Learning (MEL) Director - USAID / Kenya & East Africa Health SS

Nairobi, Kenya

Closing today

Center for International Health, Education, and Biosecurity (CIHEB) Kenya

KENPHIA Project Director

Nairobi, Kenya

Closing today

World Food Programme

Innovations Intern

Kakuma, Kenya

7 days remaining

World Food Programme

Monitoring Assistant

Kakuma, Kenya

3 days remaining

UNICEF

International Consultancy - Mapping Of Communication And Visibility Materials On Violence Against Children( VAC) And Women And Harmful Practices In Eastern And Southern Africa Region

Nairobi, Kenya

2 days remaining

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University of Nairobi- UoN

PROJECT COORDINATOR, MOHERE PROGRAM, DEPARTMENT OF PUBLIC HEALTH, PHARMACOLOGY AND TOXICOLOGY, AD / 5 / 57 / 23 - 1 POST

Nairobi, Kenya

Closing today

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© Fuzu Ltd 2023

Only on Fuzu

Senior Product Manager

Closing: Jun 2, 2023

Closing today

Published: May 22, 2023 (12 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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This role takes end-to-end ownership of the products lifecycle for all consumer facing GSM products inclusive; Data, Voice & SMS. The role holder will conceptualize the product roadmap, enhance existing products, develop new customer-centric propositions and oversee the technical implementation to the desired specification. They will serve as the in-company subject matter expert for the defined portfolio to all relevant stakeholders including but not limited to; Sales, customer experience, Regulatory & IT systems support.


The role holder is primarily accountable for:

  • Achieving the defined portfolio revenues & implementing the corresponding customer facing activations
  • Meeting the defined product roadmap delivery timelines
  • Product-related customer satisfaction rating


Responsibilities

This role takes end-to-end ownership of the products lifecycle for all consumer facing GSM products inclusive; Data, Voice & SMS. The role holder will conceptualize the product roadmap, enhance existing products, develop new customer-centric propositions and oversee the technical implementation to the desired specification. They will serve as the in-company subject matter expert for the defined portfolio to all relevant stakeholders including but not limited to; Sales, customer experience, Regulatory & IT systems support.


The role holder is primarily accountable for:

  • Achieving the defined portfolio revenues & implementing the corresponding customer facing activations
  • Meeting the defined product roadmap delivery timelines
  • Product-related customer satisfaction rating


  • Develop the Consumer GSM product strategy and roadmap.
  • Develop and launch innovations that enable customers derive more satisfaction from Telkom GSM products.
  • Enhance the existing product propositions to improve customer experience & deliver better returns for Telkom Kenya.
  • Deliver forecasted revenue targets and growth in usage of existing GSM services.
  • Identify, develop and commercialize new revenue streams for the Consumer products.
  • Drive the positioning of Telkom Consumer products in the market place.
  • Manage relationships with all relevant partners; drive the customization of products for key market segment and ensure that commercial partners adhere to Telkom quality standards.


Requirements

  • Bachelor’s Degree in Business, IT or related fiel
  • At least 5 - 7 years’ experience in a similar role with demonstrated success developing customer-centric products that deliver commercial value


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Project, program management jobs

Telecommunications industry jobs

Mid-level jobs

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Project, program management jobs in Nairobi

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