Closing: Apr 26, 2024
This position has expiredPublished: Apr 18, 2024 (14 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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2 or 3 key deliverables (specific to this position):
- Prompt payment and dispatch of cheques
- Effective mail management
- Clean offices, printers well maintained, stationery management
Resources Responsible for:
Direct Reports (Jobs reporting to this position):
Internal:
- Accounts
- Claims
- Branches
- Administration
- IT
External:
- External Advocates
Relevant Experience:
At least 2 years of relevant experience
Academic Qualifications:
- O’ Level
Professional Qualifications:
- Para-legal
- Certificate in business Management practice is an added advantage
Key Job Skills (specific to the job):
- Accuracy
- Coordination skills
- Time management
- Multitasking skills
Insurance Skills (special Category):
- N/A
General Skills:
- Communication skills
- Interpersonal skills
- Customer Service
- IT skills (fluency)
Our Competencies/Behaviours:
- Integrity
- Reliability
- Transparency
- Professionalism
- Teamwork
- Quality
Responsibilities
2 or 3 key deliverables (specific to this position):
- Prompt payment and dispatch of cheques
- Effective mail management
- Clean offices, printers well maintained, stationery management
Resources Responsible for:
Direct Reports (Jobs reporting to this position):
Internal:
- Accounts
- Claims
- Branches
- Administration
- IT
External:
- External Advocates
Relevant Experience:
At least 2 years of relevant experience
Academic Qualifications:
- O’ Level
Professional Qualifications:
- Para-legal
- Certificate in business Management practice is an added advantage
Key Job Skills (specific to the job):
- Accuracy
- Coordination skills
- Time management
- Multitasking skills
Insurance Skills (special Category):
- N/A
General Skills:
- Communication skills
- Interpersonal skills
- Customer Service
- IT skills (fluency)
Our Competencies/Behaviours:
- Integrity
- Reliability
- Transparency
- Professionalism
- Teamwork
- Quality
- Receipt and registration of all new claims received in the IT system and maintain a register thereof.
- Receive all incoming mail, collate documents in order of priority, and offer assistance to the legal officer handling branches for an efficient and speedy response to mail.
- Receive all incoming judgment advice and record in the judgment register for tracking to ensure timely attendance.
- Handling machine maintenance, departmental stationery requisition, and monitor the use thereof.
- Collecting EFT payment advises from accounts, preparing forwarding letters, and immediate dispatch; maintain a cheque/EFT dispatch register thereof.
- Dispatching letters, cheques/EFT, and summons to correct persons within the given timeline.
- Reconciling and payment of investigators' and doctors' fees within given timelines.
- Undertaking typing work within given timelines.
- Mail management, connecting all incoming mail to relevant files, and giving legal officers for action.
- Ensuring customer service to both internal and external clients by providing the required timely dispatch of letters, cheques, and claim files.
- Receipt of excess cheques.
- Handling the switchboard, receipt and dispatch of calls, telephone lines maintenance, management of the PABX system, etc.
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